Papa Johns Pizza

"Another bad experience with this location. I ordered a pizza with a 'Leave at my Door, No Contact Delivery', as I'm working & don't need any distractions. My phone goes into 'Do Not Disturb' mode automatically after 10pm, but this rule is overridden due to the driver calling 4 times in a short period of time. I answered the phone asking why I was being called & they stated I requested a phone call delivery. I informed the driver I did not & actually requested for a no-contact delivery & to leave it on my porch. This is now the third time this has happened. No contact delivery means... no contact. Reviewing my security footage, I also found it extremely awkward seeing the delivery driver sitting in my driveway for over 10 minutes, even after the phone interaction, watching them scroll endlessly through their phone. You need to find better candidates for this position..."

"We ordered pizza tonight. When I came and I brought it into the house it was the wrong order, it was not mine. Normally I wouldn’t make a fuss. Big deal at least we got food to eat. But I ordered a specific pizza for my daughter so I went ahead and called to tell them. The lady that answered my call was rude. Okay fine, probably a bad night, busy, cool. We all have them. They brought out our right order to us! Great! Very nice of them. It was even fresh and hot. Perfect! I go to get a piece for my daughter and there was hair all in the pizza! Baked into it. And not one small oops hair! SEVERAL hairs! It was disgusting! Needless to say I will never order or eat their pizza again! The pictures don’t even show the full amount of hair that was in the pizza!"

"Horrible experience!!! I walked in and apparently the wind chimes weren't enough to notify the workers of my presence as they were sitting with the back door open standing there. I walked out to my car to grab my phone and back in and finally I guess they noticed. They went and got my pizza and I went to pay. I had brought 1 $50 which they refused because they "didn't have change" so your telling me you don't have a twenty in the whole store for change? So at the end of the day you got to keep your pizza, which was sitting with the lid half open anyways. And won yourself a 1 star. Congratulations on the awesome customer service!"

"Came to leave a review and after reading through the others realize everything has already been said but here it goes anyway - We ordered from here January 23, 2022 and spent about $80.00 Firstly - NY style pizza is definitely NOT NY style - so don’t get your hopes up - second our garlic knots were overcooked and almost burnt - I called the store to discuss these issues and return the food for better and more properly made food - Heather answered the phone who is allegedly the store manager - she originally tried to say that the order didn’t come from that store “because they hadn’t made garlic knots all day” then when I informed her that this is the store phone number that was listed in my email telling me to call with any issues - she looked for the order under my name and found it - Then she proceeded to tell me that she personally cooked our order and that it was made how it’s supposed to be made - she also told me the knots weren’t overcooked when she took them out of the oven - As if we cooked them some more with our oven that we DON’T have here in a clinic! She was very argumentative and unyielding about my our dissatisfaction with the food - I tried multiple times to tell her that the NY style pepperoni pizza looked the same as the regular pizza we ordered when the crust should have been different - yet she kept arguing with me about the size even though I didn’t complain once about the size - Not only did she not make sense but she sounded very sleepy - y’all should check on her - regardless we were stuck with overcooked food because she refused to accept that anything was wrong with it - we will never order from there again - they really act like people don’t have options out here. ———- photos listed for reference"

"Ordered the new advertised 16" NY Style extra large pizza for delivery. Received a 12" original crust pizza. Called the store to complain and the manager said (with a bit of an attitude) "The pizza must have shrunk." Ok. He didn't apologize, but did say I'd receive a free NY Style by calling in and ordering for next time. I called a week later to redeem the offer and spent more than 30 minutes on hold before coming to Google Reviews and reading all the negative reviews saying this location doesn't answer the phone. I filed a complain with corporate the day of the event, but it's been over two weeks and I haven't been contacted by anyone. I doubt I'll receive any replacement pizza, much less my money back. Very disappointed with my experience with Papa Johns; Won't be coming back. If possible support local - our favorite is Vito's."