Subway 4315 Northeast Chouteau Trafficway, Kansas City, MO 64117

"The lady who works day shift here is so sweet!!! She keeps the store very clean, when she’s not making sandwiches she is always cleaning. I wish I knew her name because she deserves the recognition!"

"They started closing at 9, didn't update any of the systems so when we put in an order and came to pick up at 9:10 it was stuck there and we were charged. Came this morning to rectify the issue and the manager was extremely rude to me, wouldn't even tell me his name. Can only assume the man is extremely incompetent and trying to hide his mistakes"

"They have a "new menu" (it's the old menu, just written out what is on everything now.) They have huge window cling signs on the window where you watch them make the sandwich but you can't see through or around them wo you aren't really sure of the quality of food they are using. They don't honor the coupon as written, he made me not choose off the new menu but those items were not excluded from the coupon. Previously everything was really great at this subway location."

"The guy behind counter was very unfriendly & couldn’t hardly understand him. I don’t have a problem with foreigners, but at least learn to speak English or don’t put that person to talk to customers. Barely put any sauce on sandwich & when asked for more napkins, he pointed to the 1 napkin he gave me then gave me 1 more. Won’t be coming back to this Subway"

"Customer service is lacking. Wanted to address concerns with management (bought drink, was out of tea and informed they wouldn't make any more, don't drink soda, wanted to exchange for something else, denied refund). Was informed that management was not available. Refused to give number or corporate number. Bottom line: spend your money elsewhere and be treated better."