Cortez Auto Repair 11410 Hickman Mills Drive, Kansas City, MO 64134

"NO STARS GIVEN HERE...WHY, YOU ASK? THE PEOPLE SOLD ME A CAR, TOLD ME IT WAS A GOOD CAR. MIND YOU, WE PUT 5700.00 CASH IN THEIR HANDS. I ASKED, WHY IS THE TRANSMISSION LIGHT ON, THE OWNER STATED HE DIDN'T KNOW, SHOWING ME A BOGUS USED PART, SAYING IT HAD BEEN REPLACED, YET THIS IS AN AUTO REPAIR SHOP.. THE CAR STOPS AT STOP LIGHTS, IN THE MIDST OF TRANSIT, GETTING ON THE INTERSTATE, AND EVEN IN PARK. SHAME ON YOU, SIR! 12/21/23 CAR COMPLETELY CUT OFF ON 71 IN THE MIDST OF TRAFFIC! AS WELL AS IN THE MIDST OF A LEFT TURN. I WILL POST UNTIL THESE FOLKS BUSINESS LICENSE HAVE BEEN REVOKED. IF ANYTHING HAPPENS TO ME IN THE BOGUS VEHICLE THEY SOLD ME...GOD HAVE MERCY ON THEIR SOULS!"

"I was prompted by Melvin Powell to have the folks at this business work on my 2014 Jeep Patriot as it was running hot. I paid $350 on December 4th, 2023 for them to fix a radiator cover?! December 13th, 2024 my car is running hot. An auto repair business has only 1 time to screw me over. Unless my money is refunded ASAP I will be filing a complaint with the BBB and Missouri Attorney General"

"Mr Cortez is reasonable and dose excellent work."

"It may be hard to get ahold of him on the phone, but they're great! He knew I was kinda broke, so he let me know what I needed to get my car going NOW and what I'll need when I can afford it. Got my vehicle running. No complaints! BEST PRICES I think I've ever seen. I've had mechanics mess me over on prices and what actually needs to be fixed (throwing shade at the car place up the street from cortez that ripped me off on engine work that they knew wasn't going to fix my problem, the engine actually needed to be replaced, instead they were "fixing" miscellaneous stuff that didn't have anything to do with my problem) but yeah, Cortez is the man"

"I will never...EVER take any car I have that isn't under full factory warranty to anybody but Luis Cortez first. If a repair is needed that I gotta pay for out of my pocket I want Luis to check it out first because he the best and most honest mechanic I know. I have never been disappointed when he has done work for me over the past 20 years. His work is as good or better than dealerships or other shops that left me feeling ripped off for repairs that were overpriced or not even needed. Save yourself some money and get a good job done by Luis Cortez!"