Auto Start USA Service Center 30 Northeast Vivion Road, Kansas City, MO 64118
About the Business
Auto Start USA Service Center is a trusted car repair institution located at 30 Northeast Vivion Road in Kansas City, Missouri. Our team of experienced technicians is dedicated to providing top-notch service for all your automotive needs. From routine maintenance to major repairs, we strive to get you back on the road quickly and safely. Visit us today and experience our commitment to quality and customer satisfaction.
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Ridiculous car lot!! This is only for people with BAD BAD BAD credit & you can only lease a car, at 10 times the price of leasing from another used car lot. They want over $250 every other week for crap cars. I found awesome deals at so many other car lots & got a great deal. I would not buy here if it was even my only last choice & the last used/lease car lot on the planet."
"The only reason I got my truck through them was so I could build up my credit. We made it where I make my payments everyother Tuesday the last month they have been calling me telling me I'm late so now on my credit its showing I'm a day late. Nobody will fix this. If your car has to go in the shop which most likely it will they will keep it forever and I mean over 2 weeks or more you still have to pay them on time no question ask. The only time I felt important was the day I signed my life away after that they don't care."
"I bought my car from here. The only good experience I have is buying the car. Every time I deal with these people over the phone it is a negative experience. I leased a car, got in an accident, it took me 3 weeks to figure out I had insurance with auto start because I couldn't get a hold of anyone other than service. Finally they told me I was insured and they would pay to get my car fix, it's been 3 months and I still don't have my car back. These 3 months have been the most unprofessional 3 months so far. Cindy at auto start asked the company who fixes my car not to give me information on my car. They haven't been updating me on the fixes and they still expect me to pay $500 a month when I don't have my car or a clue to what's happening to it. Every time I try to figure out information this business gives me a run around and it's so frustrating. The dealership offers $100 off your note for referral. My brother referred me, they put it on paper but of course he never got that money. Also each time I have a request or make a call they just say "I'll make a notation" but no one ever makes the note bc they'll call me the next day about the same issue they were supposed to be fixing and to make notes about. Overall I absolutely regret buying a car from here and giving these ppl my money. I can't wait to pay my car off and never have to deal with this business again."
"I purchased a vehicle from here, and I absolutely just love the customer service we have received from this particular location at Vivian road. They have been nothing but friendly every time i call to make my payment, they have been very attentive to fixing my car every time something goes wrong on it. I was a little skeptical after reading the other reviews online at the time of my purchase but they have proven themselves very worthy since my purchase in April, in my eyes! Great job on the customer service team members!"
"They say they work on income and not off your credit, yet they performed, without my knowledge or authorization, a hard credit enquiry. I was not told they would do this. I found out days later when I received a notification from LifeLock. I was fortunate enough not to lease a vehicle from these people. Everything looks legit from the outside, but they aren't true to their word. They didn't have a vehicle that would fit our needs at this location and said that they would contact us about some from different locations. After reading some of these other contacts and realizing that they hit your credit report with a hard enquiry, I'm glad they never got around to contacting me."
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