Star Performance 14320 West 99th Street, Lenexa, KS 66215

"Excellent performance auto parts resource.. Great service."

"I was shown a price of how much I would be charged. The price I was actually charged was much more and they refused to refund me the difference. I have worked retail and we always charged what the customer saw not. ESPECIALLY when the customer wasn’t informed of a price increase! Very rude staff and owner who wouldn’t let me finish a sentence before cutting me off. I support local but not when the customer service is this horrible! I wish this would have been resolved at very least. Don’t trust the catalogs they give you or you might be caught in the same predicament I am in. Or just shop somewhere that has integrity!"

"Horrible customer service when I was over charged on a part. Catalog showed it was $111 and some cents, girlfriend went there and put me on the phone so I can confirm what I wanted. Comes to turn out she wasn’t paying attention and they charged me $150 and some. Now I have built my whole motor with this company, spent thousands of dollars never complained or tried to get price of things lower. All I asked is that I would be credited the difference from $111 to $150. They said no cause of price increases and than said they can give me a $15 credit. After a few back and forth they didn’t want to give me the difference even though I told them I’ll be buying a radiator, mini starter, fan assembly etc. easily a few more thousand with them. The manager didn’t care and didn’t want to work out anything. Never had a issue with these guys. Really liked the prices and products but am disappointed and felt taken advantage of."

"WOW !!! Amazing :))) I thought all of the GEARHEAD shops were gone . The guy that helped me was top notch !! When explaining what I was looking for he didn't have that blank stare like most chain shop employees do . This place reminded me of Maple Hill parts shop ( that's a compliment) if I have the need for custom fabrication again I'll definitely be heading there again :))))) THANKS FOR YOUR HELP !!!!!"

"Very dishonest company. Bought tool from them only to arrive incomplete, missing parts and I could not even use it. Returned it and they charged a 50% restocking fee of more than $166. Then lied about the return, saying it was used. I was never able to use the tool because it was missing parts. Very deceptive and crooked company."