O'Reilly Auto Parts,

12014 West 95th Street, Lenexa, KS 66215

"Johnathan was super helpful! I went into to purchase a headlight bulb and planned to watch a YouTube video to replace it myself. He offered to do it for me and he did in 5 minutes! Terrific customer service!"

"Called ahead of time about a battery replacement, they said they could do it, so we made a 20 min drive through snow and rough road conditions only for them to tell us that it was not possible. Wasted our time and safety only to be turned down because one of their employees were incapable of checking before promising that they could do the replacement. 2 stars because at least the young man at the desk I talked to was respectful and honost, would have appreciated some sort of compensation though for the inconvenience."

"From start to finish Tanner was Awesome!!! By far the most helpful, honest and a nicer demeanor than most guys have working in this type of business. Later, when it was needed, both Tanner and Adam installed my battery and topped off my windshield wiper fluid, which was super helpful and did an excellent job. They were funny and smart and both had excellent customer service skills! Thank you for employing such awesome people! As a woman, even one who can handle herself around men, it can sometimes be super annoying to go to a store like this and deal with men, who know they know more than you and act like superior to us... which I didn't get that feeling at all during my visit today, which I appreciated!"

"So nice and helpful. We needed help getting a cap off to change our headlight bulb and the employee was phenomenal in helping us get it off and changed. Thank you so much for helping us on this cold day! We appreciate the patience and help so much!"

"They had what I needed when I needed it. The employee help was a little sketchy, and I had to buy a box of four bolts when I only needed one or two. Frankly I probably would have been better off going up to the locally owned hardware store up the street."