Patterson Plumbing & Heating

"BAD customer service! Back in May-2022, Richard came here to check our gas line they installed,working,BUT since then Nothing but problems, Have called Sandra 4-5 times NO CALL BACK! Per Generac Tect, they installed wrong regular, A maxitrol regular, should have been a Nor-Gas regular! BUT like I said we have called them 4-5 times since June and no call back, I will Not recommend Patterson For any work! BAD Customer Service Well todsay is 8-19-22 still NO call back from Patterson BAD customer service!!! NEVER AGAIN will i use them"

"Had a generator put in and used them for gas line. I have had a overcrank issue with my generator for awhile they came out checked it said everything ok. Overcrank problem again I call the office left 4 messages Sandra hasn’t called me back still. Call the Richard who installed the gas line and regulators he said when he was out here all checked out ok it’s on generac side. So I called generac and the first thing the technician said it was the type of regulator they put on it and said there’s your problem get it changed asap. Called Sandra again told her and the technician what the problem is and still no response. Bad business she want call you back. If I could give them a zero I would . Advise stay away from this company!!! Horrible customer service."

"Patterson is a great company. They always get the job done right the first time because they know what they are doing. We always ask for Richard. He knows his stuff. He is professional, knowledgeable, and just good at what he does. We are always pleased with his work."

"They do a great job at a reasonable price. We had a toilet replaced that we had problems with for years and they were in and out of the house within about an hour. That included fixing some previous work."

"The problem was quickly and expertly diagnosed and remedied at a reasonable cost. Technicians were knowledgeable and most of all courteous and respectful. I've used Patterson before and highly recommend them. Fair and honest service!"