Rebel Pools and Spas

"This company is always backed up and did not show up as scheduled numerous times. Their services are decent, not terrible, but not outstanding. We scheduled a pool closing, and we had everything ready and clear so that they could close the pool. We were out of town when they finally came to close the pool 2 weeks after the scheduled date, which resulted in an extra $270 “labor charge” for clearing the pool. I tried to contact the company numerous times about what I believe is an unfair charge. For almost a year, once a month, I would call, talk to someone, they would say they would call me back. No one ever called back. I would get the same bill the next month. When I called recently, the woman was very rude in explaining that we are expected to be ready on their time because they are just so backed up. We are responsible for the charge, no matter the circumstance. She yelled and asked if I was threatening them when I said that I was going to write a review and tell people about my unfair experience. This was followed by her bragging that she didn’t care because they are the only pool company in Oxford. I paid my bill, and I will not be doing business with them ever again. It is unfair to the people of Oxford to be subjected to unfair treatment due to lack of competition. Please beware of this if you decide to do business with them. We learned how to maintenance our pool, and I am still shocked (pun intended) at how much money we are saving."

"Friendly staff. Ordered the part that we needed. No complaints."

"Great place , lady there was very helpful helping me find an oring for my sand filter."

"Hard to get on their service list but once you do they do a great job! We had a good experience when we needed Rebel Pools to help with our inground."

"Goes out of their way to accommodate needs! Very educational & friendly! In store, over the phone, and in person I have always had a great experience! Very reasonably priced!"