Greenwood Comprehensive Clinic

"My boyfriend has been seen here numerous times and today he had an appointment for 8:00. He arrived early to proceed with his check-in process. He over heard that the staff was seeing the elderly patients first. This is not fair and unprofessional especially since he had to wait 4 HOURS before being called to a room. Then he sat in the room for about an hour before seeing the doctor for about 5 mins. They need to do better with their scheduling. Elderly people aren't the only ones with serious medical issues. Appointments obviously mean nothing at this facility."

"I called this clinic to setup an appointment to be seen, I never thought in my wildest dreams I would get denied to be seen by a doctor. The lady that answered the phone said I had to jump through hoops to be seen. I would have to contact my previous doctor to have my records released. When I was a patient at my previous doctor I did not have to jump through so many obstacles just to be seen by a doctor. I will just find a local doctor that is willing to see patients and have a more professional staff when answering the phone."

"Same here - I've been reaching out to the facility numerous times regarding medical records. They insist they only handle records requests on Thursdays and hang up without further assistance. But whenever I call on Thursdays, I'm either put on hold for an hour before they disconnect or they never answer at all."

"I was a patient of Dr Wheelers. I am currently diagnosed with several chronic health conditions. He even has me diagnosed with conditions I've never been told about. I am diagnosed with a condition that can only be determined by a specific test that I have never been given. He sent me a letter stating "due to you having several chronic health conditions I must withdraw from your care." I thought I at least was owed a referral to another health care provider or an explanation why so I went in for a visit before my 30 days were up. He then told me "I don't feel comfortable prescribing you your medication anymore." Hum? If you have an appointment make plans to sit in the waiting room at least 4-5 hours and then maybe see him a total of 5 minutes. If you need any type of paperwork or have to make phone calls to them concerning your conditions don't expect them to answer or to receive a call back."

"Called this clinic to ask about medical records and remained on hold for 40 minutes. The staff is very unprofessional with no customer service skills at all. The office is very unorganized and nasty. Roaches in plain sight at the check in/out counter. I would not suggest this office to anyone."