Hilton Garden Inn Jackson Downtown 235 West Capitol Street, Jackson, MS 39201

"The location is perfect if you're looking to explore downtown and the capital. The staff was friendly and although the hotel seemed old, it was fairly well kept up. The rooms, however, we're far from clean. I would still recommend it to something traveling through for a day."

"I went just to get away for the weekend.. the hotel was nice but the ac would not go lower than 74 degrees. The room was clean. Valet was ok. They took too long to get your vehicle."

"A lot of history. But that about sums it up. The on-site restaurant and bar was closed due to losing their liquor license but nothing noted on their website. Entire property was very neat up. We had two rooms connected and one bathroom did not work. We had someone come up and still did not work. Thankfully the other on did. The area around the hotel is a dead zone. Nothing really to do or see besides one restaurant. Wish such a historic area was revitalized. Sad."

"The rooms were pretty nice but I did notice a smashed cockroach by the headboard. It was made aware to us that housekeeping only comes to guest rooms Who stayed at the hotel for longer than four days. That wouldn’t have been a problem if we were made aware of that at check-in or if it post on the website. When we came down to the front desk, they refused to give us additional towels."

"I was happy to stay here and appreciated the location. It’s right by the Amtrak station and close to the capitol. All the staff I encountered were pleasant and helpful. The room was fully modernized with enough outlets, updated bathroom, and powerful a/c. My one suggestion is to make sure those shades completely cover the windows so I can sleep late. There was something going on with the (basement) pool. Water was leaking out into the hall from under both glass doors. The night I arrived, there was some sort of private party (wedding reception?) It was entertaining to watch the folks dressed up and posing in the beautiful lobby. Unfortunately, the front of the building was very congested, with many cars parked all around the block. Only later did I realize that there were valets. This would be good information to communicate to guests before they arrive. The valets, when they weren’t parking cars, served as attentive and courteous doormen. I would be glad to stay here again next time I come to Jackson."