Tameron Kia Service Center 10611 Boney Avenue, D'Iberville, MS 39540

"Bought my carnival here and get all my services done here am very happy with both"

"Several phone calls leading into scheduling an appointment with them. Keep that in mind when I'm telling you this. I asked for an oil change and they put in the appt synthetic oil change. I called the day before my appt and talked to Denise who told me she was correcting that in the order. Imagine my surprise after driving up there and being told they ONLY do synthetic oil changes! My car has never used synthetic oil nor do I drive long distances. My vehicle is a 2015 with only 12k miles on it. This was entirely a bait and switch which is against the law. A synthetic oil change there is $69+ versus a regular oil change that was $29 when it was Pat Peck. I was first told it was Tameron's position to do only oil that was synthetic and then later I was told it was a Kia policy. I called Kia and this is not their position! Complaint to Kia is in. How can any dealership not have regular oil? I'm documenting this because if my power train warranty ends up with a problem it's on them they forced me into going to Pep Boys after telling me I shouldn't do that when I first called to scheduled the appointment. If you can't properly service my vehicle, I'm not wasting my time on you. You had 3 different opportunities to tell me this information before going up there. Such a waste of time and I'm betting that most people go there and because they're there, they just agree to the higher priced synthetic oil. Not me. I asked to speak to the service manager when I was there. I was told he was busy. I worked compliance my entire life and know that no matter what the industry, what they did was bait and switch. I recommend that if you want regular oil, DON'T GO THERE. In addition to my Kia complaint I will be filing a complaint with Consumer Affairs in Mississippi."

"Called and talked to Mike the parts manager as I was 500+ miles from home and needed a part. He was extremely knowledgeable and help me get the part so I could get home and see my family. Thanks for all the help Mike. They rest of the people I worked with here were great as well."

"This Kia shop put the one in to shame. They have the BEST customer service, Kia in Mobile had our car for 3 months and did nothing to it. We had it towed to Tameron they had it fixed in two weeks with a whole new motor. Thank you again, Tameron, for taking pride in what you do."

"The gentleman who was helping me to try and get a used car did a wonderful job. Just wish my fiance company had been posting to the credit bureau because would have walked out with a Kia. Am definitely going back when they finally get to post everything at the end of March. All of this is do to new rules due to covid19."