Winnsboro Chrysler Dodge Jeep Ram 4567 Front Street, Winnsboro, LA 71295

"I bought a Jeep Compass on 2/12/24. My battery voltage alert notified me on 2/29/24 that by battery voltage is at 14. On 2/19/24, I had a flat and had to purchase a tire. I can understand having a flat; however, it no way I should be replacing a battery on a vehicle I purchased 2 weeks ago! I reach out to the salesman requesting to bring the vehicle back to be inspected. I was informed tires and batteries aren’t covered under warranty. At this point I’m out of $400 on a vehicle I haven't had a month."

"Good folks who stand behind their products. Honored my Lifetime Power Train warranty when the West Monroe and Ruston dealers wouldn't give it a look. That's important when you spend kind of money it takes these days . Nice shop, everyone friendly and knowledgeable."

"Nancy Nichols was wonderful. She’s been helping me look for a vehicle that would fit my needs and budget for awhile now. She found me one, but she didn’t push me to buy it. She gave me the information and advice I needed to make a sound, informed decision. I did double check all the information I was given as I was not skeptical of her, but I’ve been done bad on car deals before so I wanted to make sure I was making the right decision. Everything checked out perfectly. There was a small issue with the vehicle that we weren’t aware of going in, she got it fixed for me in a timely manner. Based off the first vehicle I bought there several years ago, I wouldn’t have gone back. But, there are new people and with that comes change, and after this I will very likely be going back when/if I decide to trade in several years. I was pleased with Nancy and the rest of the staff and I highly recommend you see her if you visit them. She doesn’t hard sell - she actually helps you decide if the deal is right for you and if it isn’t, she helps you figure out what is."

"Worst service department I have ever been to. The are full of unprofessional liars. Told us 3 times that are car was ready when it wasn't. Took them almost 2 weeks to fix a one day problem. Instead of checking everything that needed to be checked, they make the problem worse and still charged us full price. They didn't even put everything back on the car right. The shield under the motor that keeps dirt and stuff from hitting the motor wasn't even bolted back on the car right. So it was dragging down the road. They will lie to you ever step of the way. Mess up your car even more than what you took it in for. I would spend more gas driving somewhere else then EVER take my car back to them!"