Gray-Daniels Toyota Service Department

"I came here because the one on I-55 didn't do what I needed done. This one had an arsenal of older prejudice white men working here. What gets ne is that I still have to pay for my service and anything I get here. Nothing is free. I have come more than twice and the same attitudes are displayed towards those who are non white customers. Don't ask them ( the older white males) a question. You will be ignored! But if a person is of their same race comes up, they become instantly attentive."

"La Raven did a great job. Quick and professional. Oil change tream were available to answer my questions."

"Bitter/sweet, bought a new prius didn't had a spare tire and I notice until I have a flat tire, road assistance can not use the kit.provided for liability. Then got another flat tire ( roads full of debris) and there was no original tire for my car. Waited 4 days tire is not here after almost 10. Service I will give them 10 stars , they really want to solve and help. Didn't thought tires would be that big of a problem."

"Definitely won’t be coming here again unless absolutely necessary. Usually the service techs are awesome. I’ve never had to speak to the parts department until my tire blew out. I called and they told me that my tire would be delivered that afternoon. I made an appointment for the following day and after waiting for 2 hours was told by the parts guy (in a condescending manner) that I misunderstood and I had to PAY FOR MY TIRE for it to be delivered before it was mounted. I was beyond frustrated. I left and went to a mom and pop shop about half a mile away and got a new tire, mounted and balanced within the hour. I can’t recommend this service department simply because of the lack of service that their parts department offers."