American Bookkeeping & Tax Services

"Horrible experience all the way around. Just horrible. I would never trust her with my taxes again. Hired someone else this year to look them over and we had to amend them. It's been a financial nightmare."

"These folks make tax time effortless-- from our end. We always feel fairly treated and the outcome is consistently positive."

"We went to Kathy in February to have an amendment done for 2021. After a year of the state and federal not receiving my amendment I started to email and ask question about what date my amendment got filed on and if I could get a receipt or something that showed the file date. She was unable to provide me with that and just kept telling me she would have to look into it. Month go by and she won’t respond to my emails unless I spam her with several asking the same thing. A month or 2 after I started speaking to her about my amendment the state finally gets my efiled amendment. I don’t think it takes over a year for them to receive them. I’m assuming she didn’t file them until I started bugging her about them. She was very unprofessional with her email response time and unwillingness to actually answer my questions."

"Kathy and her team have always been really patient with us, even though taxes can be really stressful. They've also done a good job sorting out a complicated tax picture."