Santiam Hospital: Emergency Room 1401 North 10th Avenue, Stayton, OR 97383

"My daughter was seen at the ED. All the staff were great. We got a bill for over $1,200.. We have insurance w/ a copay of $75.00. When my husband called to clarify the charge and pay the 75.00, he asked what would have happened if he paid the full amount. She told him they would have kept the over payment!"

"Dr. Steward was extremely unprofessional and condescending. I probably would've received better medical care/advice from a 3-year-old. The nurses were talking so loud about patients that everyone heard everyone else's business; can you say HIPAA VIOLATION! The ER staff was talking about how they enjoy smoking weed and drinking alcohol; real professional."

"Used to work here and the nurses are just as condescending when I went to the ER a few days ago as they were when I worked there. There is a doctor there that many people have problems with. Here’s my issue: I come in, presenting with a an asthma attack induced by wildfire smoke. He and the nurse (who I actually thought was a good nurse when I worked there) said “nope you’re not having an asthma attack. You’re using your inhailer wrong” (which I don’t; I use the spacer) so I went on over to Salem ER and they had me on an hour long breathing treatment and loaded me up with IV prednisone (a steroid used during severe asthma attack). I’ve heard many of stories of this place doing people wrong. A family friend took her sick kids there and they were told they were fine. When they went to Salem for a second opinion, they had an upper respiratory infection. Just make the extra 25 minute drive and deal with the wait times at Salem. You’ll get actual care there."

"I severed two tendons in my third finger, left hand. For as small as this hospital was, they had me in and out in 4 hours. The staff was very informative and knowledgeable. Michael Mitchell was the best doctor I've encountered. He kept me informed on the process and kept a very positive attitude that made me feel at ease. I did not leave there with any unanswered questions."

"Took my son to have surgery here at the surgical part. When we entered through the Emergency room department and walked straight back to the surgical center we were greeted with kindness the entire time. I will say the halls looked like an out dated hotel (it was a nice touch and made it feel comforting). Anyways every staff a part of my sons care team and not were fabulous. Very caring and loving. They each took the time to spend with my son which was very appreciated. Staff made a cute little sign with his name on it and were great showing him love through the whole process. I hope to see more people who use this surgical center right about there experience because they did great and should be recognized for such outstanding work. Thanks for easing my mind and updating me."