Willamette Valley Psychiatric Medicine

"I have gotten on well with Dr. Crocker-Wensel for several years. She is time-efficient, but she'll also slow down to answer technical questions about medications or strategies for improving wellness. Just as importantly, she's always on top of paperwork, test results, and communications. Her office handles billing and scheduling efficiently too. It's such a relief because it avoids problems with running out of medications or sorting out confusions with insurance or the pharmacy."

"I never thought I'd be writing this review because I am honestly very grateful to WVPM for providing psychiatric care to me since 2018. However, I must say that the majority of decent suggestions and prescriptions came from outside of this office. The only suggestions that you will get here are SSRIs/SNRIs--and they will not provide you proper information on whether you need to taper down on other serotinergic medication. I ended up in the ER due to the drug cocktail I got from here and another psychiatrist said it was lucky I was only having a panic attack (and not a heart attack). When I pointed out that I would prefer my meds to not send me to the ER, the provider seemed to not care about that and waved off the cost of the ER bill (yes, I have insurance. It's still expensive and no one wants to go to the ER). I tried so many times to ask and clarify about whether or not the medications I was on would interact negatively. I often felt like I was the only person who cared whether I lived or died, and while I don't expect my doctor to have the same level of investment in that as me, I expect some investment. In short, this is probably a good place if you want a very traditional approach to medicine, but if you are more complicated than the most basic standard patient, I wouldn't go here."

"My review of Willamette Valley Psychiatric Medicine is LONG overdue. In 2019, I was going into my third year at the University of Oregon and my life was on a seemingly never ending downwards spiral. Long story short, I had been mentally unstable for about 7 years at that point and it seriously impacted my life. I was failing out of university, my family had essentially stopped speaking to me, and I burned a lot of bridges when it comes to friendships. I eventually decided to see a psychiatrist because it was exhausting having no control over my emotions or actions. Willamette Valley Psychiatric Medicine was the only group in Eugene to listen to my cry for help and they were able to fit me in really quickly. I started seeing Dr. Tim Mitchell and let me tell you, that man absolutely changed my life. He quickly recognized the mental disorders that were holding me back in life and was proactive in addressing them. In fact, during our first initial meeting he stayed an extra hour with me just to hear my story and fully understand me to get a correct diagnosis. Additionally, the front end staff was always extremely responsive, proactive and helpful whenever I called to get my medicine refilled or had any other questions. To put things into perspective, let me give a good example of my successes that I attribute to Dr. Mitchell’s help: When I first started working with Dr. Mitchell my GPA was below a 2.0. After working with Dr. Mitchell, I maintained a 4.0 GPA throughout my last two years of college, was able to study for the LSAT for 6 months straight and ended up getting into law school with a scholarship! I would recommend Willamette Valley Psychiatric Medicine to everyone and anyone. I unfortunately do not live in Oregon anymore so Dr. Mitchell is no longer my psychiatrist. However, since seeing a different psychiatrist and initially meeting with many to find even a decent fit, I can say with absolute certainty that no psychiatrist will ever live up to Dr. Mitchell. He is kind, caring, attentive and never rushed our appointments. I miss having him as my psychiatrist, but I feel so lucky to have ever worked with him in the first place. If it were not for him, I would not be where i am or who i am today. Overall, I truly cannot praise this medical group enough. DR. MITCHELL CHANGED MY LIFE FOR THE BETTER AND I CANNOT THANK HIM ENOUGH."

"I took five hours out of my day to travel to see Dr. Karen Crocker-Wensel with my son. She was dismissive at best, rude at worst. Would provide no discussion such that I could understand what was happening to my son who has been diagnosed with a very serious thought disorder. When I finally was able to break free of her absolute control over what was being said, I asked if there were any programs that could help us. She said there were none. Turns out there are multiple programs to help: EASA, NAMI, etc. She had my son sign the HIPPA form in front of me so she could help us but chose not to. Now her office is sending me over to collections for an appointment that she set up with my son that I knew nothing about nor had anything to do with. He apparently didn't attend the appointment. I definitely did not sign anything that would allow them to charge me for his transgressions. Not even sure this is legal on their part. I'd like the $700- 900 she owes me for my time and then I'll pay the $125 for her time."

"I would absolutely not suggest this place to anyone looking for serious mental health help. My experience here was an absolute nightmare, I can honestly say I’m worse off now then I was before my first appointment. I really don’t want to get into details, but I honestly felt like a science project. My doctor couldn’t find a good medication for me after countless visits, I have no idea the amount of different medications I’ve been flushed with since I started here. I never write reviews, ever. I really just wanted to warn anyone who’s seriously concerned about their mental health."