Rite Aid

"I called in feb 16, 2024 around 11pm. there is a girl working in the pharmacy. I was looking to see if I can get my medications transferred to another rite aid. But as soon as I called in , she filled my prescription and told me it’s processing and you can pick it up soon. When I tried to tell her (multiple times) that I want my prescription filled at another rite aid … she was talking over me saying things like “sorry do I need to repeat myself I have already filled and it’s processing” she just DIDNT let me talk at alllll. And she could hear me perfectly fine! She was just not letting me talk for whatever reason. Everytime I tried to speak she cuts me and says “it’s processing” on the 3rd attempt of me trying to tell her to transfer my meds… she said “okay bye” while I was speaking. I literally had to call another rite aid and have someone from the pharmacy to speak to her to get my medication transferred. This rite aid is just ridiculous!"

"Probably the worst rite aid I’ve ever been to. Got a prescription called In at 9am on 11/2 after surgery, went to pick up in 11/3 at 2pm and was told it wouldn’t be ready for several hours. Four TINY tablets. Attempted to call the pharmacy six different times and never got through. Finally showed up around the estimated pick up time and there were several phone lines on hold (including us) and all three employees sitting around laughing. Yet two other people were told their rxs would be filled within an hour. Definitely switching pharmacies to one that’ll actually fill my medications in a timely manner."

"The pharmacy doesn’t answer the phone. I submitted two online refill requests and one over the phone system over the course of about 10 days. No prescription. Then I had to call about 30 times before someone picked up and I sat on hold for 2 hours. Then my prescription wasn’t ready when I was told it would be. So much trouble to get a refill."

"I love rite aid especially this location. Super nice and friendly staff. They greet you as you enter the store. Very clean and super organized you can quickly narrow down where you need to go. They have pretty much everything you need. I especially love the arm and hand stabilizers they have a great selection and have helped me with my carpal tunnel. I recommend this rite aid store plus they have a huge parking lot."

"All these awful reviews have me so confused. I've been using this Rite Aid for a year now and I have never received any bad service. In fact - its quite the opposite. Every time I walk into this store the cashier clerk is always happy and greets me at the door. The pharmacy has always done their best to help me receive my medications in time and if its out of stock they are always more than willing to help me find it elsewhere. I highly recommend this location."