Petco Vaccination Clinic

"Everybody was very professional and really show how much they care for the pets that come in every day."

"The check in tech was difficult and became very bullying when I asked a question about my cats."

"This Vetco refused my cat during her appointment for her first shots. My cat is an indoor cat and is 1 year old and has no rabies or disease. When I brought her in for her visit she was a bit nervous and she only hissed once in her carrier. When the vets heard her hiss once, they automatically told me they refuse to give her shots because they think she is too dangerous. They said one bite could send us all to the hospital and that they would have to euthanize her! They didn't put any effort into trying to take her out or even try to give her the shots. They gave up right away and sent me out. I am very dissapointed because I gave them a background on my cat and all important info in which they said everything was going to go well and be fine. But they lied."

"I checked into my appointment 5 mins early. The vet had walked out the door as we were walking in. They told me it was because they closed at 1pm and their system didn’t show that I had checked in, even though we were waiting right there anyway. She was telling me this at 12:55, at the time of our appointment. If your vets are going home before your closing time at 1pm, do not give options to book for 12:55. I am livid, this seems insanely unprofessional."

"We scheduled an appointment for shots a month prior to today 9-4-22. I arrived for our appointment and texted in to confirm I had arrived. I did not receive a response from the automated system so I went in. I was told by the person doing check ins that "our system is terrible and we can't pull it up so the back on the line is over there." I explained I had an appointment at that time and tried showing that the automated check in text messaging was still working and was just told sorry the back of the line is over there. There was several people waiting and I was told the wait would be awhile. Such terrible customer service and treatment, I guess appointments don't mean anything anymore."