Bird Hut

"I was dissatisfied with this store. Walking into the place, I do not know if it’s a store or a little ZOO bird place. The first thing you received its attitude asking about birds being available. I was so excited on coming, seeing what kinds of birds they have. 1st impressions made me feel unwelcome. As I continue looking around in the store for birds, I started getting interesting in some birds to add to my family. Majority of birds have message or tag in front on the cage stating this bird is not for sale. This bird is the owner so it’s not for sale. Went and look another bird and was told oh this birds are baby, and they are not ready. And went to look another bird and was told is not for sale because bird is sick, and last i turn to my last option on a bird and was told finally I could not get the bird or buy it where if I have the money right there I have to come to the store and make more than 5 days in a couple of weeks and by having several visits to the store the bird will bond then you can buy the bird. I explain to staff I have several years of experience with birds. The answer I got was I still need to do visits to the store in order to bond with the bird. I am coming to a store to buy a bird, not to pay visitation to bird. Looking around, I noticed how dirty and messy was the floor and over crowded with cage and a such small place. This is unhealthy for us and a bird in general. Both you and the bird need their own space and there are many reasons to that. Instead of questioning customers how to handle a bird, it should be why all these birds are in a extremely small place, and if the store have just birds on display because they’re baby, sick, or sold (etc.) then it should not be on the view of customers. Birds that are sick or appear stressed should not be together with the healthy. REGARDLESS OF EXPERIENCE OR NOT. Would you like someone passing over their sickness to you? In conclusion it dirty, and you can’t buy a bird, lots of NO’s, and bad service. I feel attitude, and it’s unprofessional."

"Great little place! They know their stuff and they sell everything you need from food, to toys and cages. I recently picked up an amazing cockatiel from them and look forward to continuing to get all the bird things I need from them. Their birds are hand fed and tame. I highly recommend them!"

"The birds are well cared for and the staff have a genuine passion for them. They were helpful and knowledgeable. They want the birds to be well cared for in their new homes and take the time to answer questions and concerns. I knew my bird was well cared for by the staff and the breeder by how trusting she was initially. She’s brave, curious, and has amazed me at how quickly she’s adapted. Thank you Bird Hut for my sweet girl!"