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PODS Moving & Storage
12442 Southeast Capps Road, Clackamas, Oregon 97015
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About the PODS Moving & Storage
PODS Moving & Storage is a versatile institution located at 12442 Southeast Capps Road in Clackamas, Oregon, United States. They offer moving services, storage solutions, and a store for all your packing and moving needs. With at-home storage options, you have the convenience of easy access to your belongings or the flexibility to pack at your own pace. If you require temporary storage, PODS will transport your loaded container to their secure storage center until you need it again. They also provide nationwide delivery services for your container, making your move stress-free. Additionally, PODS can help connect you with car shipping services for your convenience. Portland, where the institution is based, is a diverse and vibrant city with numerous neighborhoods to choose from. Whether you prefer safe and family-friendly areas like Healy Heights and Marshall Park, or trendy districts like the Pearl District and Northwest District, Portland has something for everyone. Contact PODS for more information on their services and availability in your area.
Photos of PODS Moving & Storage
12442 SE Capps Rd Bldg A, Clackamas, OR 97015, United States
Opening hours of PODS Moving & Storage
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of PODS Moving & Storage
"Although the initial contact of scheduling PODS was great. Turns out they wrote down my information wrong. I never received a confirmation email. It took three phone calls and 1 chat session for the company to correct the issue and give me access to my "online account". As a result of not having access to this account, the company called me after picking up my full/packed container to complete my agreement. Unfortunately during this call they neglected to inform me that my delivery date was cancelled and I would need to reschedule that. Because of that miscommunication on PODS part we ended up waiting for our things for over 2 weeks and had to buy an additional mattress so that we wouldn't be sleeping on the floor for that time. PODS definitely could improve upon their communication with clients as well as the ability to access the online account. I called to file a formal complaint and waited 25 minutes to speak to a supervisor. Ultimately the company reviewed their process and found no fault on their part and gave no apology. I was a repeat customer due their great customer service in 2020. After this experience I would not use them again or use with extreme caution and close follow-up."
"I have used PODS for two cross-country moves now and couldn’t be happier. Their employees that I dealt with on the phone and delivering/picking-up the containers were the best. And the cost is so much cheaper than a moving company. The containers are well built and make loading and unloading at my pace so convenient. Highly recommend PODS!"
"Pick up and drop off of the Pod was great, everything after that was nightmare. You can only talk to support people in the Philippines that have no clue what's going on. The main feature I that I needed from PODS was to access the pod at their storage facility. How they advertise how it works and what the reality is far far far apart. You can't contact the storage facility directly you have to call the support people in the Philippines, Then they keep changing their policies which do not match what is advertised on their website, then you drive to see you pod and it's not there. Then you call again, back and forth, repeat, a whole lot of polite talk and excuses no accountability no escalation path, no refunds. Wasted so much time and money."
"It's really convenient to have the pod sit at your house for a while so you can pack and unpack slowly. The price feels high for the long distance shipping, but overall worth it for the convenience. It's also fairly slow to get across the country. Warning: If the pods driver delivers you a wood-interior pod, with nailed-on pods signs on the outside, immediately refuse it, and have them bring you a new one. The pod should be all white fiberglass/aluminum on the interior, with rubberized floor. Our driver in Portland OR left us with an "old style" pod that was smelly, musty and dirty. The only reason we knew they shouldn't be like that is because we used them in the past. Don't let them push their old junk containers on you - make sure you get what they advertise on the site. I attached photos of the very old wood pod they sent at first, you can see patches on the outside peeling off, the nailed on sign that makes it look like it's counterfeit, the crumbling wood beams on the bottom etc. There's a photo of them replacing it, showing the old and the new one in the same picture, they're easily identifiable as old and new style once you know the details. Despite the annoyance of the unnecessary disruption of having to wait for a "real" pod to be delivered (and them claiming that they couldn't replace it for 6 days... but then backtracking on a 2nd call and getting one out to us next-day), they still get 4 stars because compared to a moving service where you have the stress of packing everything in a few hours - you can have a week or more to slowly pack your things, and have it delivered to your new home at your convenience, rather than on the timeline of a moving company."
"From the first phone call to watching the POD leave after being unloaded, I had a perfect experience with PODS. I looked at two other options, and found, along with great customer service, that PODS was competitive in price, which is not what I expected (I expected them to be higher). I asked to change the moving date, and two days from delivery, requested a change of address (within 2 miles from the other address) and all of these changes were handled perfectly. Highly recommend this company."
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