Wells Fargo Bank 205 Northeast 6th Street, Grants Pass, OR 97526

"The ATM on Williams Hwy has been out of service for over a week. Normal for that ATM is out of service for 9 days out of 10. When is it going to be fixed? If ever? When the Out of Service sign is up, there are usually 2 other options when it is working. Those being No Cash Available or Depositing not available."

"Just went in there to tell them my brand new credit card that I just received and activated because my old one got hacked already has fraudulent charges on it! All I got was why don't you go home and call the number on the card I expect a little more from my bank people than that I think it's time to change Banks but I guess what's the point everybody's getting like that nobody really wants to help anymore sadly"

"After banking with Wells Fargo for over 30 years (including their expansion) I am finally leaving this bank. The focus is not on the customer, they scramble to not be punished again for wrong doing. While having a lot of financial avenues, I have always liked the comfort of long business relationships. This past year they have treated me like a kid out of college, and restricted a renewal because I am a widow. I am taking a long European trip and when I get back, I'll be making a visit to First Interstate or somewhere where the respect levels are equal and the employees a little more educated. The worst part is when they ask you to write a letter of circumstances you experienced and then send you a form letter back with no personalization. Good thing they have ATMs as I have not been back in their Grants Pass location on 6th street. BEWARE"

"The only reason I gave 1 star is because the bankers are very nice. They have always helped me when I went in. The tellers on the other hand are super rude, and have very snotty disgusting little attitude problems. Honestly it's sad, why would anyone make snotty little brats the face of their business? My husband and I have went in multiple times with checks that were wells Fargo checks and they have the hardest time simply cashing them... Sometimes I wonder what this bank is even good for if they can't provide basic services of a bank and there tellers have the worst attitudes I have ever seen."