LL Hawkins

"Update Feb 2024: we have not had garage door openers for almost FIVE months now. When you ask the building manager about it he is dismissive and acts like the tenants are just an annoyance. Downgrading from two stars to one. I moved into the building 2 1/2 years ago. There has a steady decline over my time here. Multiple management companies. Change in ownership. Constant turnover in the office and scattered office hours. Most recent “manager” not friendly or helpful at all. When I first moved in there were two amazing men who ran the maintenance for the building. Two of them were here most days of the week and one on a couple days a week, but someone was always here 7 days a week. There is now one person and it is way too much to maintain for one with all the apartments, the commercial spaces and the daily upkeep of cleaning the trash rooms, taking out recycling and cleaning around the property. This building lacks many of the amenities that surrounding buildings have and the very few that were here when I moved in, guest suite, coffee service in lobby, have all been taken away. Multiple car and storage break ins because garage is not secure. When Cushman Wakefield took over my shared utility costs increased by over $50 a month with absolutely no explanation and a lot of run around from the unhelpful manager I referred to before. Garbage and recycling pick up at 3 and 4 am is quite loud right below my window. Trucks left running in the truck zone below my window filling my apartment with exhaust. I do like my unit so I hope things improve but other than that and the convenient location, not many positive things I can say at this point."

"Update in Nov '23 - The storage units have been broken into 4 times in the past year. As recently as Nov. I'm pleading with any future tenants to not make the mistake we made and waste your money on paying for a storage unit that feels guaranteed to have theft. There's not much it feels like the management company can do. Please learn from our mistakes. It will just be stressful and you'll lose precious items and money. It's not safe to store stuff there. Update in May - after some time they finally worked with us to help. We really appreciated it and once Ashley stepped in things happened fast. She's very helpful! It's been a really tough 6-weeks living here in increasingly unbearable conditions. Two major water leaks within 6 weeks or so coming from sixth floor flooding the entire side of impacted part of the building. After the first one, we had two industrial size fans in our unit. We suffered through the loud noise hoping it was temporary and wanting to give space to the residents who had it way worse on the floors above us, but the fans and accompanying noise lasted a month or so the first time. Then, a few days ago, yet another major water leak happened. With both leaks water poured through the vents and light fixtures. Now, we once again have industrial size fans in our one-bedroom apartment. However, this time we have three fans and a massive industrial de-humidifier. It's so loud we can't hear each other talk without yelling and it feels as though it is harming our hearing. I feel for the employees that work here because they have the hardest job working on the ground. I hope whoever can actually make the call to help the many units and people living in them do so soon because it's truly unbearable. We have lived here for over 5 years and this building isn't that old compared to the more historic ones in the area. This has become our home and this reality is currently negatively impacting our emotional and physical health and well-being. We also work from home, and with this current state, we can't. We have voiced our concerns and have asked for another temporary housing option, but we still have yet to receive any alternative options for our situation. Also a side note - if you do rent from here. Thefts sadly seem to be an increasing issue in this area. I would avoid leaving anything in your car if you have it in the garage, wouldn't pay for the storage units, and don't let packages be left open in the mailroom area."

"We moved in January of 2023 and have loved the atmosphere. Management and maintenance have been very responsive and helpful. Our dog loves going to the leasing office to get treats and say hi to the staff. Overall, we are happy we chose LL Hawkins. You'll see some reviews that call out some things that have occurred at this property. Water heater failure, emergency septic tank drainage, and ownership changes. I think these are things that can happen to any property at any time and should not be how a property is judged. The apartment we lived at in Virginia before our cross country move changed ownership mid way through our lease. Things were confusing, but the staff did their best. I think the same can be said with LL Hawkins. The staff are always friendly and ready to help whenever I walk into the leasing office."

"I have lived here a little over a year. I have seen change in office staff and have loved all of them. Always quick to learn who I am and who my dog is. Quick to answer any concerns or maintenance requests. Prime example: I had a dog sitter staying at my place. My sitter lost her key and office staff was able to get her setup with new key and fob in minutes. They communicated well with me before doing so as I was across the country and unable to be of help. They made sure my property and my dog were in good hands. (There’s a lot more to this story…but long story short) I am very happy with management. Great neighborhood, feel safe inside and around the building. Recently the building has had some water issues, but management is doing all they can to keep up to date with this situation. Definitely would recommend. Feel at home."

"I love it here. Been several years now and beyond all the goodness that comes from being in slabtown, I feel so at home here. I’ve owned homes and loved every one of them, but there is something wonderful about the flexibility, maintenance free, turnkey living that I get from LL Hawkins. The 5 star review comes from what you don’t see in your living quarters. It’s how I’ve been treated by the management team. I adore Jennifer, Ashley and Lance who runs maintenance. Jennifer and Ashley in management have always promptly dealt with anything that has come up, they adore my golden retriever and we’re extremely helpful / fast / accommodating when I asked to get a bigger place with more space for my daughter and I. They are so friendly, always greet me with a smile and it’s so important to be kind and be met back with kindness. I can’t say enough. Lance is amazing too. He’s such a nice guy and is so fast at addressing anything that I need. When I moved into new unit, there will always be 1-2 things and his turnaround time is quick, he’s really good, and friendly. I highly recommend LL Hawkins. I looked at 7 buildings in the area a few years back and very happy that I chose this."