Dermatology Associates of Southwest Washington, PLLC 8614 East Mill Plain Boulevard, Vancouver, WA 98664

"I wish I had read reviews before scheduling an appointment. My son (has acne) and I had arrived 3 minutes late to our appointment due to construction on the road. Receptionist said we should have arrived 30 minutes prior. They happily rescheduled us after waiting 10 weeks to be seen. I cannot wrap my head around how they can leave you in a waiting room for hours with zero communication but you show up a few minutes late and you're the loser here....I would not go here for services, period."

"I’d like to start by communicating that this is the first negative review I have ever left in my life. Even with not so great experiences I will avoid leaving a review for the sake of the business. This however needs to be known. Nice people, I’m sure they mean well. They told me my service would be covered by my insurance - this is why I used them. While I was there the PA casually asked me if I wanted her to do something about the wart on my hand. I said yes and she sprayed it with nitrogen. Months later I get a bill for over $500 saying my insurance didn’t cover it - a line item for over $300 was on my invoice for spraying my wart. There was zero communication of any type of up-charge for that. Had I known I would have absolutely declined. That seems like a complete lack of integrity to not communicate that. They have also begun automatically billing me which I did not verbally consent to. I wouldn’t recommend going here."

"All the negative reviews are true. Good luck getting past the receptionist; even if you know all your coverage and can guarantee that you have coverage and share this information over and over in every which way possible."

"I was a first time patient with health insurance and still paid $150 for the doctor to be in the room with me for 5 minutes only to tell me that I can take care of my skin issues on my own with a trip to the grocery store. She didn’t ask me anything about my family medical history despite filling out the required forms of my family medical history that clearly states items that should have been discussed. She took one look at my hands and said “Oh you need to be moisturizing everyday. This is why you have what you have.” Then proceeded to push her products on me to buy them. I wanted to discuss far more than the one item but after I told her I didn’t have the money to go through with any procedures that day she basically said, “Well that’s that then. Here are some samples and have a good day.” Seriously? I spent $150 for a 5 minute meeting with a so called doctor without any resolution to my problem or any further discussion about issues I’ve been having? I almost want to call back and demand at least a 30 minute exam. But I don’t trust this dermatology practice any longer and do not want to waste my money. What a bummer because if I go somewhere else I’ll have to pay their first time patient fee. 10/10 DO NOT recommend. Update: And to top it all off, they over charged me and had to give me a refund!"