Providence Milwaukie Healing Place

"I went there a long while back for my ears, after going I found out that I have hearing loss in my right ear. At an appointment I went to as a minor, Dr.Nguyen compared my relationship with my mom to her relationship with hers; I felt that it was unprofessional but did not say anything, thinking maybe she had a bad day. At my very last appointment there, Dr.Nguyen told me to my face that every time, she takes 20-40 minutes out of her day to see me, and every time it feels like i’m going to jump her throat. She told my mom that I was aggressive and needed to see a therapist and out of fear of making her upset for asking too many questions, I apologized for being passive aggressive. Then, she interrupted me and told me that I am not passive aggressive—but aggressive. After that appointment, she transferred me to another hospital without notifying me. After leaving, I cried in the car; this appointment left a mental and emotional scar and I haven’t been to an otolaryngologist since. I was around 16 or 17 years old, around five feet tall, and weighed under 90 lbs, I was not intimidating anyone—I know that now. Looking back, there was never a moment where I fully felt safe with this person and I regret not saying anything to her or her superior. I’m saying this now because I hope anyone who sees a professional for health care should make sure that their health provider makes them feel comfortable, assured, and safe—Dr.Nguyen at Providence Healing Place did not make me feel that way at all. I am now legally an adult and this is something I wanted to share and get off of my chest. On the brighter side, everyone else there was cordial and professional."