Quest Diagnostics 4320 Southeast King Road, Milwaukie, OR 97222

"Every time my doctor sends labs here, they bill me before they bill my insurance. Then I have my insurance call them and send them my insurance card. Then they say I don't have insurance. Then they call my doctor, and my doctor sends them my insurance. Then they bill me without billing my insurance. What the heck is going on over here? I've done this with them 3 times now. They owe me money because I paid the first bill when they should've billed my insurance. I still don't have a refund and it's been a year and a half."

"Had an appointment at 1:50 on March 6th. Arrived a few minutes beforehand, a d the door was locked at the place appeared to be closed. Sign on door indicated they should have been open. Went up to Safeway customer service just to see if they knew the hours and why they were closed. My boyfriend and I were in a hurry so I was a little concerned that they were closed, even though I had an appointment.. We waited outside for several minutes, and finally I knocked on the door.. I knocked loudly, so if they were in the back they could hear me.. After a few minutes a woman came and opened the door. She said she would be a minute. I saw a kiosk to sign in, so I did. I provided my insurance cards and verified my information. A few minutes later a woman who looked angry came to take me back. I was a little miffed because she started asking me for the same information I just provided at check in. I didn't say anything about it and just handed her my insurance cards. Then she says "I have the right to refuse anyone for service". I said no problem, and walked out. Here is my advice, don't go get your blood drawn at a grocery store and if that lady hates her job such, she should consider getting a new job. I will never go back."

"Super small lab in the back of the Safeway to the right of the pharmacy. Very quiet and few staff, likely due to its size and quest. I arrived early to my appointment time and the check-in was straightforward and on the left when you walk in, so easy to find. They had audible directions playing for those who are visually impaired and had plenty of seating. The lab tech was very nice and all-in-all I had a quick and efficient appointment."

"Takes forever to get a morning appointment which is really annoying if you have to fast before your test, especially if you need a test done quickly. After waiting for a day I could make an appointment, the automated check in didn't alert the staff that I was there, I waited a half hour and they took two walk-ins before me, after saying they didn't have time for walk-ins. On top of that, after waiting for a week and a half, I see that they only drew blood for ONE of the tests my doctor ordered so I have to do it all again and pay more money for another blood draw. On top of that, you can't call them for them to try to rectify things and their phone number tells you to submit a contact form on their website. Seriously, go anywhere else if you're able to."

"If I could give them a 0 star review, or a negative star review, I would. I showed up and instantly was sketched out by the entire establishment. It did not seem clean, it did not seem sanitary, and I was there for a blood draw. Asked them what my blood draw was for and she said she didn’t even know/couldn’t tell me. Then jabbed a needle into my arm without using any sort of tourniquet. The nurse did not seem to know what she was doing. My arm is still super sore 30 minutes later and I was crying on the drive home. Trust the bad reviews and don’t come here."