WFMC Health 435 Lancaster Drive Northeast, Salem, OR 97301

"I just love Dr Paciurko!! She really listened to my concerns and situation. I will truly miss her as my primary physician. Thank Dr for all that you do for me. Many blessings"

"This office has gone downhill for years and many know this but holy hell, Don't waste your time here unless it is absolutely the only place you can afford to see a doctor. Waiting 10 days for a callback on wether your prescription is ready for pick up or if you're needing to see your doctor in person is unacceptable. Medications are prescribed for one reason, because you need that medication. The front end staff are inadequate to say the least. The doctors don't care. Don't go here."

"I became a patient in 2005, and was apprehensive when Dr Balmer left. He was a great Doctor. I have a disability, high blood pressure and asthma. Dr. Pociurko took over my patent care and is super nice, and a thorough physician. I’m feeling real healthy . When i have had asthma flare ups, or sudden illness, I have always been able to be seen there. Wow, I’ve been a patient at Willamette Family Medical Center for 19 years, time sure goes by fast !"

"I loved brining my kids here when Dr.Centerwall was here…it seems like they have lost a lot of staff. My daughter’s appt got rescheduled 3x in a row, and each time they called to reschedule it was 30 mins before her appointment time. Go elsewhere if you can, all they do is make you waste your time."

"Im so disappointed in their care, especially with Yesenia Torres. I called today because for days now I have been trying to refill my medication and no response so I ask to speak to a supervisor. They transfer me to Yesenia T who is a reception supervisor. I was little confused since she is not medical at all. But I went ahead and explained my situation and how I was confused why they were denying my refill. She stated that because I had signed a release of information form since I will be transferring care in about a month that I was no longer their patient. I explained to her multiple times that is not how that works (mind you I used to work here and am aware of patient transfers and the policy) she continued by saying “idk what to tell you” “there’s nothing we can do” until I got really upset and asked what provider was covering my pcp so I can message them personally. She stated she would route the message and they would get back to me when they can but she couldn’t guarantee when. The medication I was asking for is not safe to abruptly stop. Which I also explained to her yet she had no interest in hearing what I was saying. Now idk if it’s pettiness because I was an employee there before but if this is how she treats people she’s worked with I can’t imagine how she is with patients that don’t know any better. I later spoke to a medical supervisor who confirmed that what I was being told was incorrect and apologized and I really do appreciate a qualified medical professional jumping in and correcting this. Regardless Yesenia Torres should be better trained or at least not allowed to deal with prescription refills since she clearly does not understand policies, liabilities, or medication risks to a patient’s health."