Cascade Health

"Incompetent and rude staff and shoddy medical record keeping. This facility lost all the records of my previous ODOT physical and have no record of them issuing me my previous medical card, of which I have a physical copy in my hand as I write this issued by cascade and signed by Charles Pederson. Also appointment times are a joke. Arrange to be seen at 8 and you're lucky to have your appointment by 9:30. If you have the option, go somewhere else."

"While I found the health care providers at Cascade Health caring and professional, I am appalled by the inept treatment by their scheduling and billing staff. Even after explaining their error twice and sending the appointment business card they had filled out as proof, they persist in claiming I had a “missed appointment” in October. After more than 3 months, they have yet to admit they made a mistake and continue to bill me for what was clearly their fault. What's worse, the IT department was asleep at the wheel: prior to the October appointment date, they failed to set up my phone with their SMS appointment reminder system, which could have avoided any problems. As a matter of principle, I will not allow institutional bullying to sway me! Sadly, the scheduling and billing departments seem to have teamed up to become a dynamic duo of incompetence. If you want to avoid being billed unfairly, steer clear of this institution!"

"I was recently diagnosed as a type 2 diabetic. After my 2nd visit I meet with Lauren Chase. She gave me a cooking idea for homemade quesadillas. I just tried it out with stunning success. Lauren Chase is now my favorite nutritionists. So far my favorite healthy meal. Now I don't need a restaurant to eat quesadillas."

"I am an industry professional in the "in home care" world, and I have the pleasure of regularly working with Cascade home health and hospice. Their staff are well trained, efficient, and compassionate. The do a great job keeping their patients supported and to empower them to be able to stay at home. As a non profit, they strive to give back to the community and they do just that!!"

"What an amazing place to work!! A non-profit healthcare provider that serves this community well! I'm honored to work along so many exceptional Clinical staff members and a leadership that supports our every need! Job well done, Cascade Health!"