buy 2 Stores - West 11th 3890 West 11th Avenue, Eugene, OR 97402

"Rude, disrespectful, don't work well with people with disabilities let alone a child with disabilities. Rude to child worker. Discussed...."

"The gentleman working day shift is a giant douche canoe. I regretfully decided to go to buy2 thinking I could use the restroom and buy cheaper cigarettes than 711. I was told him it was company policy only people buying gas have access to the bathroom. He touched my phone to use my coupon before I could see I didn't have enough money in cash. I requested that I pay half cash and the rest on card. He mentioned that I was running out of time to use my coupon. Which was a buy 2 packs to get $4.50 off American. I'm unable to buy my coupon and wasted it all for touching the redeem button"

"NOT 24HR!! Says 24hr on building, then a DIFFERENT sign than the 24hr, says "drive thru". The drive-thru is open, but gas is turned off. Manager's motto "find it somewhere else". DO NOT WASTE MONEY HERE!!!"

"Love this buy2 store. The chicken is amazing and taste great. Have ordered it a few times and had it delivered. Didn't know they had grub hub, but called and the staff was friendly enough to take my order over the phone and have it ready by the time I arrived. The customer service has really changed in the last few weeks. Everyone is friendly, welcoming and willing to help. If they don't know the answer they will find it. Definitely notice a change in management and how the store is ran. The new manager, Levi I believe was his name, was willing to answer any questions I have and bends over backwards to assist in making my experience at this location exciting and memorable. I feel like family when I walk into this location. Recommend this location to anyone if your looking for the full customer experience. Really a huge change."