Walgreens 699 Wallace Road Northwest, Salem, OR 97304

"made appointment for two shots at 4:45 the other day. at 5:40 still hadn’t received any, and was acknowledged 15 minutes after my appointment was supposed to start. multiple people arrived after me and were helped first."

"For all the people complaining about this location (pharmacy)….I dare you to go to any other location in Salem! We moved across town (towards Aumsville) and have come back to this location because of SO many issues with ALL of the other, more local, locations. Even the mail order option is a joke. The issues stem from corporate, not the individuals. Far far far less problems with the West location…thank you West folks for trying your best and being most helpful."

"Every time i cone to the pharmacy there is an issue of some sort, prescription not yet filled, can’t find a pharmacist for consult, crazy long wait times, truly fascinating how bad Walgreens West Salem always is. Today, after waiting in line for a little over 15 minutes, I finally get my turn at the window and the the tech starts rolling down the window at 1:30pm. He says it is lunch time and to come back at 2:00. Unbelievably terrible customer experience. He had plenty of opportunity to let the people in line know that they would be closing, but didn’t, having a whole line of waiting people get turned away. They have a monopoly in West Salem, and management clearly has little value in customer service. Avoid Walgreens if you can."

"I use Walgreens to print out pictures for my business. I went in there today to pick up 2 pictures totaling .88 cents. I have been to Walgreens several times in the last month to pick up photos. The lady at the picture counter took 20 minutes to serve me. She completely avoided helping me for as long as she could. Then she refused to sell the two pictures to me and hassled me claiming they were professional and she wanted to copyright for the photos. I have no clue if they were professional or not- they were given to me by a client for my business. I am so over the poor customer service of walgreen photo. They never have anyone work the photo counter and it takes forever to find someone to help me. Then to get hassled is simply ridiculous. I came back home and ordered a photo printer. They lost a long time customer today. Nobody has time to do a 20 minute wait and to be hassled over pictures totaling under $1.00. I recommend using somewhere else to get your photos printed or do it from home. Avoid Walgreens photo at all costs!"

"Absolutely atrocious wait times at the pharmacy. Expect to wait over an hour for any part of the process. Expect to wait on hold for 45 minutes to an hour just to speak with someone at the location about it. Expect to have to do their job if any hiccup or wrinkle with insurance/doc's office should happen during the process. A literal drug dealer on the street could fill your prescriptions faster."