Cosmic Cloud 786 Southeast 7th Street, Grants Pass, OR 97526

"Every single time I go in, they either hand me the wrong product or miss a product. They are the laziest staff. They handed my boyfriend the wrong pods three times now and refuse to take them back or give money back. You guys are lazy a$$ workers and we will never return. Also, happy to notice I’m not the only one fed up with their trash customer service and business."

"The staff are super friendly and helpful. They almost always have what I need, and the shop is spacious, easy to navigate and organized. Pleasant experience every time. =)"

"I am very appalled at the fact that when bringing a situation to management here in the shop you are instantly denied any help whatsoever, a defected product not once but twice now and the most recent disposable we purchased was most likely damaged when an employee threw my husbands device across the counter to the other employee who checked us out, And I will specify that they claim to have customers try them in store and in fact that does not happen every time although it's supposed to be a policy!! We will never spend our money here again I highly recommend smokeless solutions!!"

"Great store!!!!! Great prices with a huge variety of vapes to choose from. Incense burning makes the store have a good energy. And the store is clean and the employees are kind and happy to greet you"

"Bad business dealings better make sure that all your pods work before you leave their store with your pen because they won't even do an exchange on their malfunctioning products, it wasn't much money but all three of my pods didn't work and I was told it was an issue with the pen, instead of exchanging them even, when my pen was working just fine to begin with. So to me it's the product. It's too bad we didn't have a no star rating but you have to put something and the customer service stinks also, employee stood with arms folded and showed little interest in my problem. Yeah that's a cosmic experience alright."