Shoe Mill - Salem 401 Center Street Northeast, Salem, OR 97301

"VERY VERY bad customer service! They were very rude and disrespectful! They have overpriced shoes but what's worse of all is the customer service! Expect being yelled at!"

"I had the greatest shoe buying experience of my life here today. Mike was an absolute gem and as soon as he saw us, went right to work on finding the perfect insole for me! Even went as far as to give me a pair of wedges for my foots supination issue, which the store does not even sale! He is a shining example of not only customer service but customer care. I will be bringing all of my business here to improve my foot health. Thanks again Mike! I truly appreciate you and will be sharing the word."

"Love this place! Got the only socks that really protect my ankle from high back running shoes. Have gotten great sale prices on expensive boits and shoes. They are knowledgable and dont carry trashy brands. All of their stuff lasts."

"I just had the most outstanding customer service from Clancy at the Salem store and will definitely be back! Clancy was extremely personable, patient, knowledgeable, and provide a level of customer care rarely provided these days. I tried on at least 15 pairs of shoes and her enthusiasm and eagerness to help me find a pair that really made me happy, took me to the finish line. I ended up getting my first pair of Hoka's which are incredible and happened to be on sale. If you're looking for a quality shoe store in Salem with genuine customer service, Shoe Mill is it! Thank you, Clancy! I love my new Hoka's! :)"

"Staff there is very knowledgeable and helpful. The lady on staff helped my husband pick the perfect shoes for his needs. He can finally walk and run without pain. :) We went to the beach and hiking the next day. No pain! Thank you!!"