Jeff Mills - State Farm Insurance Agent

"With Jeff you are going to get honest friendly service. He will never steer you wrong and he is always there to help you. You will get exceptional customer service and if there is ever a need for a claim he will be there to help get you through it."

"If I could rate it zero stars that is where this organization belongs. I was with State Farm for nearly 40 years before ever maki9ng the first claim. and due their adjuster's inability to make it to where i chose to have my vehicle fixed, by law that is your right, because it was not in their preferred list of gougers, it took them over a month to get out to the body shop. Well, my rental car coverage only lasts for one month, so it took 29 days for him to show up, and another 11 days to fix the vehicle. So, I am well over the month allotted. Well assuming since this is their problem with the adjuster's scheduling, and I had not hand in this at all that they would waive the additional rental fees. Think again arrogant kuhlmann argued with me to the end. I called corporate with the same dead air. So, I thought well I really don't want to change insurance companies, but I wanted to get away from the dishonest und under handed behavior of kulhman. So, I switch to jeff mills SF agent. Well about the same time I purchased another new 2018 GMC vehicle that was new on the lot in 2019. When I had switched insurance to mills, I went to his office and he came out copied some info and we went back in I signed some papers, and then made my payments. When I got the new vehicle, I followed thew same procedure went over to mills office and he goes out looks at it copies some things down and tells me how much it is a month. I go off and continue to pay my monthly payments and, in the meantime, I add my house coverage to my sf policy. Advance time a little more than a year, i am wanting to pay off my pickup so come to find out, the insurance that I was paying on wasn't even the vehicle in my possession, so the bank went ahead and applied their overpriced insurance to cover my loan value. Hell, I am thinking this is a simple mistake made by sf and this will be squared away no problem. The amount in question is not a trivial amount for most people the number is $25K. sf to this day has not even responded to many requests to make this right. I even offered to split the difference even though this was 1000% their fault. Think twice before faithfully paying and never making a claim for 40 years and when you do this is how you will get treated if you deal with sf. Proceed with caution, do a web search this is not an isolate instance of custom abuse and downright stealing money because they were wrong and won't admit it. Luckily this was only $25K most insurance adventure into the land of grifting and gouging customers, most claims are well over $100K today. So, if trust your future and your financial stability to someone who is dishonest and untrust worthy you found the right agent sign up now, but don't say you weren't warned."

"Always extremely friendly, very knowledgeable, always has time for you and takes care of ANY problems that you may run into. Highly, highly recommend and been with Jeff for at least 15 years, probably more. For all of our personal and business insurance!!!"

"Jeff Mills and his team have taken care of my personal cars and my family business vehicles. We have ALWAYS had a great experience and they really fight for us. They have competitive prices and coverage, but their customer service is beyond other companies."

"Best customer service out there. I had been with my previous agency for 8 years and was satisfied with them. But a friend shared with me some examples of this agency's help to them, so I decided to meet and discuss my situation. I decided to switch to this agency and I could not be happier. I have some unique needs, and Jeff and Shauntelle are always there to assist and make me feel like they are glad to do so. Oh, and they even saved me money on my policies."