Once Upon A Child - Salem, OR 2385 Lancaster Drive Northeast, Salem, OR 97305

"I had my friend take some books and toys to sell yesterday. I had 2 full totes of books. They bought almost every single book which was at least 100 books, a couple toys and 3 pairs of shoes and gave him $52. When he returned with the items I was in complete shock. I felt like someone had just robbed me. What is that like .5 or .10 each for the books? I'm talking nice great quality books. Unbelievable. I will never sell there again."

"If you need to buy used children clothing, this is a so so placed to go. if you need To sell clothing, do not go there. They are a major rip-off they give you less than a quarter percent of what your item is truly worth. And when you ask for your clothing back. It's an other complete chaotic mess. TOOK IN OVER $200 of items with tags still on only to give me $50 then refused to give back clothing. Never gone back"

"When your kids grow out of their clothes and toys, you've got three options: donate them, throw them away, or...sell them! Once Upon a Child pays you for your kids' old stuff, then re-sells them for pennies on the dollar. This is a win-win store for parents: get paid for your kids' old things, and buy "new" things for them at a fraction of the cost of getting them brand new. My wife and I love this place. Highly recommended!"

"I was just in there this morning, terrible customer service!! I grabbed some sandals for my toddler that was also with me. She got a hold of them and took off the sticky note number that it had (not even a actual tag) when I go to pay the lady that charged us was really rude about the sandals not having the tag, she said that she would just make up a price to charge me because my daughter had taken off the number. There was a bin full of sandals next to us not sure why she didn’t just take a look! I hope she gets better with her customer service! Makes me not want to go back."

"The owners are great, or managers not certain..staff are always friendly. They may not give you what you paid for obviously or take your nice things because it's all about what's needed. They have soo much newborn to 2T and as the age gets older the inventory is less so they may take more of that size clothing thank the latter. I think some of their bigger items are overpriced, but their clothing is awesome. Decent to great quality clothing and shoes, great selection, service is awesome always, and you can earn a discount - best!!!"