Under the Big Top Toy Shop

"Sad to have to add to everyone else’s poor experience at this toy store, but our family was basically ran out of there this afternoon by the owner or manager or whoever this guy is. Our daughter is almost 2, and as regular frequenters here in Seaside, we had wanted to start a tradition to get our daughter a new stuffed animal at this shop each time we visited (we bought her stuffed animals here in the past without incident). Maybe the owner can chime in here, but is this actually a toy store intended for children or is it just for looks? Lol Because you have all your toy cars on the bottom shelf (basically on the floor) within reach of children, so as my daughter is playing with a few cars that my husband planned to purchase for her, this guy comes around the corner hollering not to touch touch these cheap little plastic cars. My husband explains he plans to purchase them and this guy says no, we aren’t buying them all… so aside from how rude and condescending that was, how would you know what we planned to purchase? I had a stuffed animal in my hand, so I’m surprised you didn’t tell me to put that back. This guy claimed other customers don’t want kids touching the toys, but judging the reviews, he is the only person with a problem. Maybe don’t work in a toy shop for kids?? Thank you to all the other kind folks in Seaside, because we have never dealt with anything like this in all the years we have visited. We came here after a significant family loss to try and get a little healing, and these jokers just put a really dark cloud over our day. I never EVER write bad reviews, but you offended my family and my baby girl, so mama bear came out! Thank you Worldmark, Tradewinds, Finn’s, Osprey, Crabby Oyster, Norma’s, Iggy’s and every OTHER business in Seaside who recognizes kindness and exceptional customer service! We will never return to this shop. I run a business myself and allI can say is this - You all should take a lesson in kindness!"

"Made us feel super uncomfortable. My 2yo accidentally dropped a silicon play cup on the ground (that is set out for play!) and he chased my wife down across the store to tell us we need to pick up after our kids. Seriously shouldn’t be running a shop with *kids* toys."

"Horrible customer service. Very rude and yelled at our kids. We were planning on buying quite a few items and left them after they treated our kids so poorly."

"As a few others have also posted. This place is not kid friendly. They had issues with our stroller and my son was touching their toy cars to decide which one he wanted and we got told NO GO. This is to bad as we are locals and would never go back after this."

"If I could give this a zero stars I would. Worst customer service I’ve ever received in a store. EVER. This guy behind the counter couldn’t even interact in a normal way whatsoever. I want to tell him, if you can’t handle the public in a respectful manner then don’t operate a tourist shop in a tourist town. Very unkind, assumes the worst in every potential customer, rude to kids, rude to adults, and just overall completely unprofessional. Literally yelled at customers in the store."