Eugene Oregon Transmission 2030 West 7th Place, Eugene, OR 97402

"OMG im so sorry...yes...wrong transmission shop in oregon...please forgive me....judging by your response, you seem like a reputable company...if i need anything else, i will order from you...its the least i can do...again, my appologies."

"OTS tried to rip me off, I would not ever take a vehicle to them again. I took my pick up truck to them for an estimate and what they thought the problem was with my transmission. After they had it for 24 hours I went back in to get their estimate and what they thought needed to happen. They told me I would be lucky if my transmission held out for three days and wanted to charge me $1700 to rebuild it. I believed their estimate of the problem and the cost were extreme. This caused me concern something didn’t seem right. I bought this vehicle brand new, and they were the only ones to ever get their hands on the transmission, I took it home and crawled underneath. I was able to see traces where they removed the transmission oil pan. I dropped the transmission oil pan and found that they had slid the pick up tube down to where it was ready to fall out, The rubber retaining O-ring, that normally sits an inch up into the hole now was barely in the edge of the hole, normal driving would’ve let it drop and lose vacuum, If this would’ve happened the transmission Would immediately stop working, One hard bump crossing a railroad track could’ve caused the pick up tube to drop, had that happen it would've caused the transmission to Immediately stop working. I pushed the pick up tube back into place, replace the oil pan gasket put the fluid back in (they attempted to sabotage my transmission and expedite the breakdown) I went back to OTS I told them what I had done and found. I told him I had contacted the Better Business Bureau about what they had done, they immediately started cussing me out and told me to get off their property. I took the vehicle to a different transmission shop they changed out the shifter Location sensor, It cost $140. and there has not been a problem with the transmission since . That was seven years ago. The reason why I'm posting this now is because I seen an ad on TV for them trying to get people to come to them for the repairs of their transmission. All I could say is buyer beware I would not go to them for any repairs. This all took place several years ago, but I see they have not changed"

"They were more expensive than the original quote. It took much longer than what they said it would take. And they suggested that I get a part replaced, because it was going to fail soon. After seeing the part that needed to be replaced, I wouldn't of paid the extra 600.00. The part looked fine, but by that time it was too late. They were able to get my vehicle in pretty fast compared to all the other shops in town. I would use them again, but before agreeing to have a part replaced, go look at it first and make your own judgment."

"This place was great, lots of work needed to be done. My transfer case on my 2003 silverado had a leak the previous owner did not tell me about and was missed during inspection. Oregon transmission got it fixed in a day. They also helped over the phone with some other transmission issues and estimates. They won't over sell and they do a thorough job."

"So awesome! If you are looking for honest, hard working people, come to this shop! I was having so much bad luck in terms of trying to find someone to work on my truck and replace my transmission until I called this place! They got me in quick, did the work, and were nice and helpful the entire time! I would recommend this business to anyone in the area looking for transmission work! Such a great company. Thanks Mark!!"