McCollum Automotive 6013 Southeast 82nd Avenue, Portland, OR 97266

"Honest and trustworthy folks. I have taken two older model vehicles to them and they made me feel safe driving them again. Will return for any future work needed."

"They are professional and easy to approach. I towed my truck there not having any knowledge of the operation, as a customer. They were understanding and willing to take my work and completed all the required services to get me back to driving again. The performed many upgraded repairs and even when I added additional requested services they were easily open to completing all those extras. And the work was very well done. They are a Top Of The Line, operation. 5* stars."

"Top above the line with skilled 4x4 trained mechanic and excellent productive shop. They repaired my truck after winter damages wore the bearings and seals and got me in , even when they were backed up with lots of other truck repairs to complete. Then, I added more work with schools and brakes to do as well they just kept at it and got it all done. So are, everything is working great. Truck is rolling and stopping and the waiting was hard but once they got to me they were quick and steady at getting me fixed and on the road. I will return here Everytime. They had a full shop and fit me in, then got everything done. And the changes the oil . So thanks. Will be back."

"Failure to diagnose my transmission issues led to a very scary situation for myself and my family. The owner has assured me they are not at fault, and also that they don't need my business. I would not recommend them to anyone looking to ensure their family vehicle is safe to drive."

"I have been a customer of McCollum for over 20 years and it's very sad that the business was sold to a national service that is tarnishing the family name. My Chevy Equinox wouldn't start, after holding vehicle for weeks they replaced battery, we paid and picked up, but next day same problem, wouldn't start. Return it second time, after weeks of waiting they replaced alternator over $1200 for both events. Waited over 20 minutes to be acknowledge when picking up the vehicle. Next time driving same issue! Towed it to another shop and they found problem was key fab the same day and repaired it within days. Sent request to McCollum for partial refund but they replied that they did nothing wrong, saying I only stated it wouldn't start. They left out the details in my description of how the car was acting, which included an issue with the key. Will never return to McCollum for service."