Umiya Sushi

"Went in to buy a gift card. Spent $30. The server had a very difficult time figuring out the process. And kept apologizing. The process took at-least 20 mins. I had to ask for a receipt of proof of purchase for I wasn’t offered one. I felt a bit uneasy walking out with just a gift card and only my credit card receipt (could have been ran as a charge with no proof of gift card purchase anywhere on it) and I made this fact known when I was told if there is any issues to just show the credit card receipt. I was honest and said I don’t hand out my credit card recipes ever, these are for my record only. I wanted a gift receipt. When I did get a receipt after having to strongly suggest I get one because I wanted to make sure since my experience so far made me uneasy, that if my friend whom I bought the gift card for their birthday had any issues she could easily refer to the owner or manager. I was told the owner and manager are the same. I asked for a name to write down on my receipt just in case for my friend and was told her name is Jennifer by the cashier / server and then when I proceeded to ask for her last name I was told no one knew the manager’s last name or owners last name(apparently the same person) And when I insisted they ask and find out I was told “I don’t really know how to find out and I have a lot of tables right now so…” (exact words in a disrespectful and rude tone) all as she walked further away around a corner… I left awkwardly feeling like I was dismissed and they were done with me. I wasn’t satisfied by this customer experience. I wonder if this is common? What a terrible customer service experience that was. Made me feel terrible. The server cashier was unfriendly and I didn’t feel appreciated. No one smiled and all kept a very cold demeanor. I really hope they figure out how to treat customers better for I will never be back to eat here and although my friend swears by it this was enough for me to see that the issue trickles down from bad management / ownership. If I could give zeros on my review I would have. Be better please."

"ordered online, the sushi rolls were super good and unique! i also had the udon and the broth was pretty basic however still very delicious. :)"

"I got it delivered but the food was really good! I love the Bento meals! I went a second time and got the Shogun rolls and they were amazing!!!!! Soo good! I'll be back for more!!"

"Love this place! Small, quaint and always delicious. Aspen roll and Rising Moon roll a family favorite. The tuna is spectacular and buttery."

"Very happy to finally have found some decent Japanese food. A bit thrown off by the fact that the menu also holds Korean foods but it was also quite good. I wish more tempura was offered for the price and that my chicken had been grilled instead of mixed in sauce with veggies. But the service was really good and quick, and they were able to substitute my sushi rolls in my bento for more rice. Overall, definitely want to come back to try again!"