TRS 24HR Towing 1210 22nd Street Southeast, Salem, OR 97302

"When you come here expect a long wait. They lock the door and you have to call them to get them to come down. Even then it takes an hour minimum. Rude and upsetting stuff. They only deal in cash. Very shady."

"This company is out there to Rip you off. My wife is a caregiver and works m-f days at her clients house. They came by yesterday 8/21/23 and towed for cars out of the complex in Dallas, and took hers to an impound lot less than two miles away. said the car was parked over the line?? We were told if we picked it up by 5 pm. "It was 4:55 when we found out what had happened " it would be $417.00 to get it out of impound. We had to wait another day to dispute with Management and avoid an after hours charge. It went up to $534 today 8/22/23. Went down to get it and nobody was there. Called the TRS# and the same Lady that I had talked to on 3 separate phone calls says "We only meet there if you schedule an appointment. First off My Wife called and no answer, then I called also no answer. I called from my work number and they answered. Trying to avoid us I believe as the same thing happened when my Wife used her friends phone, they magically answered. Same person every time. Never told us we needed an appointment. Rip Off business they have. The car was not illegally parked. She parks there in the same spot daily during the work week. They are Vultures. And Rip offs. Hope you never have to deal with them. Well on to the BBB next"

"Bad unfair service, I do not recommend them. This towing company is associated with the apartments where several of my relatives live. They took my brother-in-law's car because his parking permit was "incorrectly displayed " not that he did not have it, just because it was incorrectly displayed. and after seeing that he had permit and verifying that he lives there anyway they charged him $478 this is an abuse and it is unfair. and to top it off they only accept cash."

"Of all the places I have been to for car repairs, this one takes the cake. Excellent service all around, at a great price. I brought in my Volkswagen stationwagon for brake repairs, and they had it ready for me the same day. The lead mechanic, Adam, was really great at informing me about everything that went wrong with the car and what they fixed, as well as general important information about my car that I was unaware of. I will be coming back here for any and all repairs I need for my current or future car. Bring your car here if you are looking for honest work at a great price."