Les Schwab Tire Center 109 South Goshen-Divide Highway, Cottage Grove, OR 97424

"Arrived at Les Schwab 1st thing in morning in my RV with a leaky tire valve and Zach and Marty were awesome and got me back on the road in no time. Really appreciate it and I will always look for Les Schwab when needed."

"Went in to get snow tires for my company vehicle. I have never gone through the process for a fleet vehicle and without any question they completely took the lead and pushed through the process. They displayed customer service that is a rarity. Not only did they make this entire thing seamless and effortless for me. They communicated promptly, got me in, stayed late, and waited to load my summer tires. CG Schwabs has earned my lifetime business."

"I've only been to this Les Schwab twice, and my first experience was a good one. I went there this afternoon at 5:00 because I have low tire pressure I needed my tires filled. It's not super safe to drive around with low pressure so I wanted to get this taken care of and went there thinking it would be easy. I went inside to get some help as no one came to my car, and was told to pull behind the trailer that was in the free air pressure checking spot. I did so and then was forgotten about for about 30 minutes. After sitting there for 30 minutes or more I decided to go back inside to see if there was any chance of me getting help soon and was told to just pull behind him again and wait. So I did that and in total I sat there for over an hour and no one helped me except for when I went to them and asked for help. I wish there was somewhere else to go because at this point even though it was only my second trip that was a real huge turn off for me because it should have been a simple transaction and it turned into an hour-long stay of me sitting in my car just waiting for someone to help me. It was not busy I will make a note of. Pretty disappointing and honestly I just hope nothing bad happens while I'm driving and I can get them filled at some other place Edit: I went back the day after because no matter the experience I needed my tires checked. When I pulled in I was immediately asked if I was the girl from the evening before. The young man who filled my tires apologized for the experience and said that they are currently under staffed and if I was ever waiting that long again to come holler at someone. I appreciated the apology but also told him that I HAD asked for help about 3 times. Nevertheless, I got what I needed done and they were quick and friendly about it. I'm glad that it wasn't a hassle this time around and the interaction was good."

"Had front shocks replaced they didn't carry them had to order, within 10 min they where there and 1 HR to install. I sat had coffee and made a new friend. All is good."

"We were passing through Cottage Grove when my car started making a rattling noise. There were no auto shops open nearby because it was the weekend, so we took my car to Les Schwab and asked if someone could check it out and at least tell us what our options were even if they may not have been equipped to fix it. Our wait time was only about an hour with all the cars that were scheduled ahead of us. Miguel was so speedy with a diagnosis, and although he didn't have a specific part to make the fix, he did find a temporary solution that got us to California with no problem! Didn't even charge us! (We also saw him get into someone else's really old car and the doors got stuck with him still inside it. He laughed it off and someone helped him get out; I bet he's seen it all at this point.)Thanks so much for your help, Miguel! I'll be going to Les Schwab for all my tire needs from now on."