Premium Tire & Lube

"Incredible service. Super helpful group of mechanics that assessed the safety of our car on our road trip passing through Pendleton. Thanks!!"

"Let me start with the great things about premium lube and my new tires: 1. I was in/out of there with ease and with no appointment. I had four new tires put on my SUV 2. Everyone that works at Premium lube seems very friendly and no high pressure sales. 3. The shop and the waiting area is kept exceptionally clean and organized. Atmosphere reflects pride in their work. The not-so-great things about Premium Lube and my tires: 1. I was given a quote earlier in the week for the same tire and my quote was almost $300 less. I couldn’t find my quote and they couldn’t find it either (it was computer generated so not sure why they did not have a copy). My original quote was not honored. 2. I was told the tire I was getting had the 3-mountain peak stamp and would be considered the same as tires with snow chains in winter weather (if questioned up on the mountains). My tires do NOT have the 3-mountain peak stamp and this was a big part in my decision making. For $1700 in tires this is considered a pretty big mistake in my opinion. 3. I have had the tires about a month and they ride nice but when I drive in gravel they pick up rocks and they eject them into my wheel wells and at other cars when I merge back onto highways. I have no idea what kind of damage this is causing under my car nor do I know if I’m going to take out someone’s windshield at some point. If I could afford it I would replace the tires immediately for this issue alone. 4. The tires will catch an edge on the freeway and really pull the car in one direction or another with great force. This happens every so often and it will scare the heck out of you…. and wake you up if you are at the least bit drowsy (the silver lining). I will probably use Premium Lube and Tire again but I will definitely inspect what I expect. I will also recommend that you get a quote from another tire shop and read up on the product. Do not rely on the guys at Premium Lube to get everything right. They are friendly and maybe just need more product and systems knowledge…. FEB 2024 UPDATE: Premium Lube & Tires promptly responded after I left my review. PL&T admitted that there was a mistake and ordered me the original tires I had been quoted with the mountain peak snow designation (at the original quoted price). Once the tires were in stock, they quickly swapped out the tires and refunded the difference. I am happy they owned up to the error and made everything right in the end."

"This is a great company. So friendly and helpful, won't try to upsell you on something you don't need. We would recommend them to anyone!"

"They were able to take a vehicle in at short notice to get the brakes inspected but were not able to order parts to do the job. They also did a tire rotation on a vehicle where the front tires are set to 55 PSI and rear tires set to 80 PSI as per the manufacturer and did not correct the pressure. We ended up with 55 PSI on the rear tires of a Sprinter RV . . we figured that out an hour down the road with the sluggish lane changes and corrected it at the next gas station."

"Love this place. Started going there when they opened many years ago on Southgate. Moved away and still try to take my car there when the stars align and I am in town for oil change. Great customer service, friendly staff and quick."