Hunter Brake & Alignment

"Fair, honest, friendly, with character. When it comes to jobs like auto repair, if you’re not familiar, it can be worrisome that you’re seen a mile away to be taken advantage of. Not here!! You’re treated like family, like a newly driving daughter. They’ll take care of you and your suspension and alignment needs. Do not hesitate. They’re highly trusted and valued! 6-stars ⭐️⭐️⭐️⭐️⭐️⭐️"

"Rick is a prick. I walk in for my alignment, my 3 year old toddler in tow, and Rick asks me if anything is wrong with my car. (Obviously so, or I wouldn't have scheduled an appointment). I tell him yes, my car is pulling to the right. He then directs me to look out the window, and condescendingly mansplains to me what road crown is, and how all cars will pull to the right. I've been driving for 22 years...I know what a car should drive like. I inform him of this and he says he will take it for a test drive himself to see if there's anything actually wrong with it. Sure enough, every single number on the diagnostic chart was in the red. Not only did I severely need an alignment, they also found i need a wheel bearing for another $400+, which he called to tell me about but never admitted I needed the alignment. Due to my interraction with Rick, I have already found a different shop to replace my wheel bearing (for much cheaper!), because I refuse to be talked down to and have someone mansplain to me how roads and vehicles work. I have informed both people who referred me to Hunters in the first place- (the tire store I purchased my new tires at right before the alignment, and my brother in law who is a mechanic and often recommends them. Rick's rude and condescending way of treating me was enough to ensure I'll never return to Hunter's, nor will we bring any of our 4 vehicles there again. Not the kind of customer service you'd expect from the co-owner of a local establishment."

"Jeff is great! He was able to get me in this week for a much needed alignment. He was friendly, very knowledgeable and quick! I totally recommend Hunter Brake and Alignment in Eugene!"

"Was given a price too fix my front brakes and it was only $36.99 for the pads at AutoZone and my -in-law help me put them on and he even checked for any leaks, none! Everything was fine. So if you have money and you have done business with him in the past your ok, but if you look like you're poor or homeless stay away from this business, you will be treated by what you like you look."

"I’m amazed at the great work every time I go to Hunter Brake & Alignment. They do quality work at reasonable prices and don’t rip you off like other stores have done to me. I have become a customer for life with how good they treat my vehicle. I always tell my friends to forget about those other tire shops and have Hunter Brake do the brakes & alignment instead. Rick & Jeff are both really knowledgeable. While they can be slow to answer the phone sometimes - being a small shop with limited staff- they really do give accurate time commitments to have work completed. They are simply an amazing value and quality workmanship in an automotive world that isn’t always easy for the consumer. I really believe in this company - as they have serviced my vehicles over a dozen times in the years I’ve been going there ."