Cafe on Third at OHSU 3181 Southwest Sam Jackson Park Road, Portland, OR 97239

"My child was a patient at doernbecher. We were told we could get snacks/meals from the cafeteria at no cost using a slip of paper that was given to us with my daughter's name and patient id on it. First time utilizing this, my daughter's nurse took her down there, but forgot the slip. The nurse said that my daughter's wrist band should be enough. So my daughter grabbed some snacks (it was hard at the time to get her to eat). They wouldn't accept the wrist band or the fact that a nurse was with her (my daughter was even in a wheelchair). My daughter ended up being wheeled away embarrassed and upset. Another nice nurse ended up going back for us, and got my daughter some treats. Fast forward a few days later, I took my daughter back, but only after being reassured by the hospital staff caring for my child. This time with the slip that's supposedly required. We grabbed a few things, and went to hand the cafeteria lady the slip -(my daughter also had her wrist band showing)-, the cafeteria lady immediately told us we "can't do that", and called the manager over. We were 100% treated like we were trying to steal! No empathy/consideration for a patient who is a child. This needs to change!! Appalling behavior/management for a hospital cafeteria! Absolutely heartless."

"Nice, affordable cafeteria on the 3rd floor of OHSU."