Atlas Pizza

"I ordered a mighty atlas with half without mushrooms and peppers and half with, I clarified this with the man on the phone twice and he read it back correctly, so I pickup my pizza on my way home, get home, open it and to my surprise they didn't get the order right, so I called and clarified again that they messed it up and at first they offered me a "credit." I told them no I wanted it remade correctly and that I'd bring the pizza back to them, they told me not to worry and they would remake it, 20 minutes goes by and I come to pickup my order and I check it before I leave and once again THEY MESSED IT UP, so I called the short haired woman back over and explained it to her again, rather then taking responsibility she looks at me and asks me if I want a voucher for a free pizza, I told her no once again and that I wanted what I payed for, AGAIN I clarified with her ONLY HALF WAS SUPPOSED TO HAVE PEPPERS AND MUSHROOMS AND THE OTHER HALF WAS NOT SUPPOSED TO HAVE PEPPERS AND MUSHROOMS, rather then her excepting it she gives me attitude and informs me that when I say "only half with mushrooms and peppers." That that meant the entire pizza has peppers and mushrooms, which makes no sense, not sure where this chick went to school but someone seriously needs to teach her the proper way to handle customers and take responsibility, anyways I explained to her AGAIN THAT THE MAN ON THE PHONE HAD IT RIGHT AND CONFIRMED IT TWICE NOT TO MENTION I CONFIMED IT WITH HER before I ever even came back to pickup what was supposed to be the correct order, then with attitude she says "well if you want to wait another 20 minutes then you can sit down and wait." Obviously I'm gonna wait considering this is the second time that THEY HAVE MESSED UP MY ORDER. The lady was rude and unprofessional and needs training because I've worked in the customer service industry and I would NEVER cop an attitude over something that was my fault. No apologies nothing, just attitude. 8:20pm. March 10th 2024 Do not order from this place If you need it customized to fit your family's needs. I will not be coming back and id like an manager to address this because I seriously wonder how many doordash, Postmates etc orders they get away with doing this to and how often this is done. 36$ for a pizza and I get treated like that? Mind blowning really, especially when I could have spent 14$ at Domino's and gotten a correct order and better customer service. (Green shirt ,tan pants, short black hair) (waitress discription) I would like to add, the third time of remaking my order the chef himself came out and apologized on his behalf for messing up my order, he was very kind and professional and im greatful for his apology and professionalism after the waitress/check stand lady, whatever you would like to call her."

"Atlas is a perfect fit for this piece of the resurgent Foster neighborhood. Casual pizza joint décor and friendly service, making the sidewalk pleasant and lively. We were a group of 6 on my most recent visit, and we took advantage of their $40 special - a large pizza (any variety, I believe), a large salad, and an order of garlic knots with marinara dipping sauce. I believe this Atlas location is also the source of pizzas that are served at Portland Pickles baseball games in the fairly nearby Lents neighborhood."

"Loved all the pizzas, especially the Apollo! Their chicken bbq was also really good! Def returning!"

"The Apollo is basically a cheeseless pizza. If you order vegan cheese AND bleu cheese, they’ll put nothing but garlic and mushrooms, and two basil leaves. No cheese to speak of."

"Pizza slices are a great buy, we had one each and didn’t know what to expect. Super huge, crispy, pizza oven flavor to the crunch and tasty. The garlic knots are yummy and the marinara sauce is home made very garlicky.. loved it! They are outdoor seating right meow but you can order beer or cocktails at the bar next door. They have outdoor heaters, we sat at a table in middle of two to help balance out the traffics wind. Would definitely come again."