Build-A-Bear Workshop 3301 Veterans Memorial Boulevard, Metairie, LA 70002

"Brooks helped us and was awesome. Highly recommend. Very patient and great with our little one."

"This place was amazing, quick & professional"

"Store was nice and had plenty of options (no shower for the bears though), but it very much lacked the magic. Came here to feed my inner child for my 24th birthday. The lights were almost all off (at noon), the staff barely welcomed us, were not helpful, did not engage or converse with us at all, no questions, no magic steps when doing the heart to make the bear come alive. I didn’t go to b-a-b to get an expensive bear with clothes, I went for the experience and it was lackluster. A few weeks ago we were in Las Vegas and got one from there and one person helped us the whole time and was very sweet and helpful and explained everything and had us do a little dance for the heart, left us to pick the clothes, and asked us about how we wanted to do each step. Very dissatisfied with the experience here. They even put the clothes on the bear for us without asking. Still like the bear, but I did not enjoy my visit here."

"A childhood classic. A place for families and couples to visit. Great for any occasion. It’s a very nice gift for a birthday. There is a large selection to customize your bear. The staff is very helpful and good with kids. They have a recording option, you can record a special voice message they put in the bear. Should visit if you are in the mall."

"Abby and Grace were wonderful and so helpful for our 1-year anniversary date. Absolutely EXCEPTIONAL customer service from them both! They made our day. Thank you to the team at this build a bear for making our day extra special! ❤️"