Porter's Dry Cleaners SOUTHFIELD store

"Porter's is and has always been the premium dry cleaning service in Shreveport. Full disclosure: As a college student I worked for founder John Porter in the 1980s."

"I had some wedding dress drama- somehow managed to get a spray tan stain RIGHT ON THE FRONT one month before my wedding- I showed up to porter’s on Southfield 10 mins before closing, FREAKING OUT. A very kind worker told me the manager would call me in the morning. I got a call at 7:30 the next morning- she was so sweet and reassuring! She told me the cleaning normally takes a month, but that she thought she could get it done in 3 weeks. They got it done in two weeks!!! I got it back in PRISTINE condition! Thank you to porters for easing my mind and saving my wedding dress!"

"Susan at porters on Southfield went over and beyond to assist my dry cleaning needs ! I have had bad luck with dry cleaning experiences here in Shreveport , and when I took my suits and blankets …. She tended to all my needs and helped me out! I highly recommend the Southfield location …. Friendly , great staff and old school customer service !"

"Susan and her staff made sure I had my dress for a very special date. I was going out of town and really wanted to wear the dress. It had been sitting in my closet and had an a small stain on the front. I needed it to be done in a few days. She had to send it off to be cared for do to the stain. Never the less she made it happen!"

"I had to give it a star because it wouldn't not let me. I brought an item a few times to get cleaned. Each time they gave me hassle. For whatever reason i had to have a card on file and sign a release after they took my item. Policy. But if it was policy you didn't know that when I dropped it off. Was told I had to have a card on file. It wouldn't be charged until I came to pick it up but it was a way to get people to return for their items. It didn't have to be a "working" card it could just be numbers???? That didn't make any sense. I went picked my item up and took it elsewhere. I'll never use porters again and I'll never recommend it for a wet sock. It really deserved no stars! Poor customer service"