Parc Place

"The manager of these units have a terrible attitude, when she is there or decides to answer the phone. The back is filthy with food . People just dump their pots out. Everyone that is renting has a pit bull. You alert the manager about maintenance issues on major appliances and it doesn't get fixed for months. The pool is a joke kids skateboard into the pool they even ride their bikes into the pool. Your cars get beat up and scratched by kids bikes balls and other objects. Some people place their garbage outside their door and leave it for days. The wet stinky juice from the garbage gets all over the cement walking areas. People spit and leave food scraps all in the walking areas. I would not recommend this place because it's nasty and disgusting and management doesn't care."

"I’ve been a long term resident at Parc Place for many years. The property was purchased by RPM Living. The new management has little interest in actual property management. Maintenance requests are handled very poorly and the minimum is done to temporarily resolve the problem. Property is poorly managed, lots of trash on the ground, dog feces all over the grass and sidewalks. The entrance gate is always open for anybody to enter. For the past several months I’ve put in several maintenance requests to take care of the issues and nothing has been done. No follow up from front office. Impossible to make contact with manager. I have multiple email threads and request forms filled out in front office and seems as Parc Place has dismissed all of my requests. I have sent email to corporate department at RPM living. Still no resolution at all as well as poor customer service. This far from luxury living and service as advertised."

"When I first moved in it was under new management. Learning her behavior and how she operate displeased me tremendously not long after she was replaced. The new management was bought and I learned of her name Miss Mitchell has been very dedicated, strategically professional, & straight forward. With such deliverance help you build a relationship, respect & support between management, staff & tenants. Miss. S. Mitchell assured that every concerned will be addressed. I can say she stands on her word. The office personal Ms. Candance Augustus, has been a blessing to me in my transitioning. She’s applied herself to explain how and what Parc Place expects from each & every tenant. Additionally what each tenant can expect from Parc Place as trusting them to provide a home for you & your family. You can assure water paid, maintenance, pest control, grounds keeping daily, landscaping, garbage pick up twice a week, and hands on anytime through hotline. This was very helpful & comforting being my first time living in an apartment complex. Mr. Farrell has been a wonderful help ambitious, motivated, & passionate about getting the job done. If you asked me he’s not in the position he deserves. He’s always available and willing to go the extra mile. I must say I’ve my moments since being a resident @ Parc Place apartments but having them 3 has really helped me renew my lease and share how amazing it has been as a tenant. In life we have to get to know one another give respect and support instead of taking away. This apartment come with many amenities and long as you pay you will stay. Thank you to management Ms. Sabrina, staff Ms. Candice & Mr. Farrell y’all have truly helped me in my time of need."

"In late October 2021 I called Parc Place Apts to inquire about any upcoming vacancies. I was told by Ms. Michelle in the leasing office that a few units would be available within 30 days and to come to the property to formally apply. After filling out the application I was told that I was approved for a unit and I needed to pay a non-refundable $40 application fee. Ms. Michelle also suggested that I add my name to the waiting list by paying $100 reservation fee. She explained that the reservation fee was refundable and would be returned once I moved in. I was the first and only name on the reservation list at the time and she assured me with in thirty days I'd be contacted with a move in date. Considering the Thanksgiving holiday, I called December 1st 2021 to inquire about the availability of the promised unit. I was told that it was not quite ready yet but Ms. Michelle couldn't tell me how long it would be before I'd be ready. Her exact words were "I apologize Mr. Johnson but be patient". from that date every two weeks I would call to inquire about the availability and each time her response was the same. In late December Ms. Michelle and any other staffing member stopped answering my calls. On Jan. 7th, 2022 I contacted cooperate and explained this issue to Ms. Donna who is the regional manager and explained I no longer wanted the apartment but just the $100 refunded to me. She told me Ms. Michelle no longer worked for the property and she'd have the local property manager reach out to me. I waited a few days and still wasn't contacted. Jan 12, 2022 I went to the Parc Place leasing office and spoke to a young lady Dominique about the situation and she explained the property manager is Castaran Lee and I'd need to contact her because she wasn't authorized to issue a refund. Today I called at least 20 times and have yet to hear back from Ms Lee. I made contact with Dominique and she relayed a message from Ms Lee that the refund would need to be authorized by cooperate. Unacceptable & Unprofessional"

"Rent here at your own risk the apartments upon moving was infested with roaches. Management and maintenance never response or come when needed the entire pandemic I was without a working washing machine if there’s ever a problem you have to call them multiple times just to be assisted with an attitude if I could give 0 stars I would. Also since moving out I received a debt letter which I was never notified about and left the apartment in better shape I moved in it with"