CVS 1920 Kaliste Saloom Road, Lafayette, LA 70508

"They dont care about people. I spent weeks in getting my medication. When i realized my medication device is missing which they even didn’t tell me i told them what i am gonna do without device the amswer is do you want to give it back? They are making fun of us despite their mistake. Misbehaving people in need and being sarcastic. It killed me today."

"ZERO stars. Negative stars! I have been using this CVS out of convenience since they are 24 hours. However, as of the last year, service has gone down TREMENDOUSLY. I no longer receive notifications about my medications via text even though I AM signed up to receive them. Then, when I go to wait for the prescriptions, no matter the time of day/night, service in the pharmacy is as slow as the year is long. Further, the attitude of the pharmacy personnel is also not up to par. No one knows anything and they can't tell you when your medicine might be in, or if they'll ever get it, nor do they try to help you find it or get ANY information to help you. I just transferred ALL of my family's medications for this reason amongst being unhappy for quite sometime. This specific location needs a MAJOR overhaul of ALL employees and should just start over, including with BETTER customer service training. Perhaps a little compassion could be added in. It's 2024. DO BETTER!"

"Whatever you do, DO NOT use this pharmacy!! They don't know how to answer the phones. My husband sat waiting 43 minutes and no one answered the phone. I sat waiting 20 minutes and they still didn't answer the phone. Plus I was up there picking up a prescription and one of the pharmacist yelled out my info instead of calling me up to the counter. Very very unprofessional! I gave one star because it wouldn't let me give ZERO!"

"Only been here once, but it was great. Medicine was ready when I got there from the hospital. They were super nice. In and out in 10 minutes. Much better experience than Walgreens which isn't saying much."

"I have a suggestion for upper management for 1920 kaliste saloon rd. Fire every single person in pharmacy. Do not send them somewhere else because the infection will spread. Send all supplies to other pharmacies then build up a team with respect, courtesy, work ethic and nose to the grind stone. What you have now is rotten to the core and can’t be fixed. A clean house is your only hope for redemption."