Walgreens 3216 Gentilly Boulevard, New Orleans, LA 70122

"Honestly, they are just never open anymore. Our family kind of relies on this place and it’s so disappointing that you simply cannot be sure if they will be open during their POSTED BUSINESS HOURS."

"Made an appointment for testing days ahead of time. Received email confirmation but when I showed up to the drive-thru there was a cardboard sign that pharmacy was closed because the pullout box was broken and there will be no testing. Tried calling the branch number but call just gets disconnected after waiting. Pharmacy didn't even bother to send an email to notify customers. Completely unprofessional location. Do not go here for anything time sensitive."

"It is impossible to contact the pharmacy any way but in person, and for people who work, this means it is often impossible to get prescriptions on time. We are all busy, but someone needs to be able to answer the phone occasionally. When the auto-hold time runs out, they just pick up the phone and loop you back through. Not everyone can sit in a pharmacy for hours. Some people work and need to call ahead. Pretty ridiculous"

"I called to refill a prescription yesterday, Sat, July 24 at 10:07 am and the automated system said it would be ready on July 25 after 11 am. I was even given the option to sign up for auto fill and I chose yes for that. I went to the drive thru today at approximately 5:45-5:50 pm and the employee told me they had nothing for me and could fill it for tomorrow, July 26. I told her it's seizure medication for my dog and she could have a seizure if she misses a dose. Her response was, "we close in 10 minutes." I asked if there is any way they could fill it today and she said it would be ready at 11 tomorrow. I told her I'd be at work and asked what time they open. She responded, "we are open from 8am to 9pm and your prescription will be ready after 11." I get that you close soon, but I came expecting to take 2 minutes of your time picking up a prescription that was promised today. I also understand that things malfunction, but having a tiny bit of concern for your customers would be nice."

"Horrible. I will never use Walgreens again. I placed an order online for pickup and they basically refused to give it to me. I got the alerts that it was ready, walked down there and no one had any knowledge of it. I called the store to complain and they said it was ready. So, I drove down this time and called when I got there and they never brought the order out, so I went in and they got it and a woman who I think was the manager couldn't seem to scan whatever she had to scan. It had been almost 30 minutes at this point and no indication that I would would ever get this order, so I left without it and will have to dispute the charge with my credit card company. I will never use Walgreens again. The frosting on the cupcake was a maskless employee walking through the store."