Oceans Behavioral Hospital Greater New Orleans: Kenner Campus 716 Village Road, Kenner, LA 70065

"This place in Kenner is the worse. I couldn't give it a zero. The morning staff has a click, they talk to you like children better yet like a DOG . The head nurse Kim shows no compassion for the client/ patients. But the night staff went beyond the call of duty. There are only 3 employees that I can say something good about."

"My experience with this facility was only positive. Michelle, Yasmine and the nursing staff kept me updated nearly daily with phone calls or texts. They were genuinely concerned for my family member and worked hard to help them. Very grateful to them."

"Just make sure your loved one is NOT admitted to this hospital. If we would have known what we know now, we would have refused his transfer to this place. As a family, we felt as though he went into a black hole. Communication was extremely poor, and they were under “Covid” restrictions - the only facility that we know of having this policy at this time (Nov. 2023). We could not visit or participate in any kind of meetings. All I can say is that it was a miserable experience for my dad and all of us on the outside. Despite my step mom requesting an exit meeting upon his discharge, he was escorted out of the building by someone we did not know. We were handed a yellow folder and sent away. COMMUNICATION was despicable. If you have a loved one in crisis and you are told he will be transported here, REFUSE. One star can be given for the couple staff members who did answer the phone and did answer some of our questions."

"My aunt was sent here while needing treatment for her Parkinson's disease. I cannot say enough how positively awful this place was for both her on the inside and for us, her family, on the outside. We were not allowed to visit her, barely received updates, could never get through to the front desk, rude staff, the list goes on and on. I will be filing a formal complaint with whomever I possibly can. This place is a nightmare and if you have a relative who has been sent there, do everything you possibly can to get them out. The caseworker and ONE nurse were the only people who seemed to care or know what was going on. They are the only reason this place deserves even ONE star. The pitts."

"One Flew Over the Coockoos Nest!!! This is most deplorable place. Smell of old urine 24/7. You’re treated worse than a caged animal. It’s all about $$$$. They were determined to punish me by making me stay when I had something to say about this place. Was continually told I had anxiety problems. When finally discharged, the 2 meds they tried to switch me to gave me bad migraine headaches and had me so doped up I couldn’t function. All the restrooms are locked 24/7. Patients were forced to walk the length of the building to use the only one hopefully open. Most had accidents by the time they finally got there. Whenever you asked for anything was made to wait at least 30 mins. Ms Lovey was very nice and helped as much as time would allow. She too is overwhelmed by the needs here. The Therapist was very sweet also. The Nurse techs are nice just so many challenges for them too! This place should be shut down and forced to update the outdated condition it’s in. Charity hospital was kept closed all behind $$$$. It is and was better. Not one handicap toilet in any restroom. Couldn’t give it a 0 star. More like a -0 Where is Health and Hospital board that allows this place to stay open? Guess I’ll be treated even worse if I ever get forced there again. Not a chance in this lifetime."