Compass Behavioral Center of Alexandria

"every time you call to talk with someone they are rude & just unprofessional"

"Very rude staff, the new Administrator trying to cover a dual role as the Nurse Asst.Allow intake person to breach confidentiality and patient privacy. Asked me personal questions while having door opened, then had the audacity to get an attitude when I refused to respond. Told me she had another intake to do andI can come back at another time. I’ll call transportation to come back and get me and I come back and talk to the administrator about coming back to do another intake. She informed me that the intake patient was the same one that was there before and maybe I need to look into going somewhere"

"Amazing, professional staff and the food is very good(2 things I did not expect but got)! The place is small and limited on patients which is good because you get more personal attention and more care given individually."

"Witnessed disgruntled employees cuss at patients. Each shift ran things differently. Staff messed up my medication. I never got some of my belongings back either. They got “lost”. I wouldn’t recommend this place. There is no therapy or group sessions. I swear that all you will do is sit in front of a TV and take medication. The state needs to get on their tail. There are some employees that were good though like Ms. Brenda and Ms. Jennifer (night shift). Paulette is a good tech too."